SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

We are currently looking for a Learning Experience Designer to join our Customer Community & Advocacy team. In this role, you will partner with our internal teams and SMEs to build clear, concise, and compelling online learning that promotes the ability for SmartRecruiters customers to self-service as they learn about both our product and the best practices to achieve Hiring Success.

What you’ll deliver: 

• Creative, learner-centered, engaging online learning content that drives customer adoption and retention. With a focus on asynchronous delivery, deliverables will include interactive e-learning modules, videos, job aids, facilitator guides, and practice, review, and resource materials
• Work with subject matter experts to understand the functionality of our application, the user persona, and the business objectives
• Instructional end goals and self-paced online courses using course authoring tools, graphic design principles, and strong writing skills
• Effective learning assessments to measure training effectiveness. Gather and track engagement and evaluation data to make improvements as needed
• A catalog of educational materials to keep content current as the SmartRecruiters platform evolves
• Our LMS as the hub for customer training
• A current and creative approach utilizing the latest effective learning techniques and technology

• 3+ years of instructional design experience, ideally in a fast-growing B2B SaaS environment
• Experience with eLearning authoring tools (Camtasia, Storyline, Articulate 360, Captivate, etc.), video editing tools and Learning Management Systems
• Demonstrated success working with subject matter experts to build engaging training that improves customer engagement
• Experience in graphic design and general design work in areas including but not limited to: visualizing data (making charts/graphs), deck design, creating illustrations, GIFs, etc
• Visual design skills (Photoshop, Illustrator, etc) and ability to storyboard

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.