SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

As a Human Resources (HR) Coordinator, your role is a particularly impactful and central role on our People team, and will work closely with our HR Business Partners.  In this position, you will enhance the employee experience by providing rave-worthy customer service, while supporting HR projects and initiatives.  

Your passionate, empathetic, forward-thinking, and can-do attitude will help our Smartians (what we call our employees) feel informed and supported, leading to a positive and greater connection to our company purpose. The ideal candidate will have strong verbal and written communication skills along with interpersonal and organizational skills.  

As a remote-first organization, this role can be based anywhere in the US.

What you’ll deliver: 

• Human Resources policy and process administration for Smartians primarily located in the US, Canada, and Australia.
• Employment documentation for our Smartians - employment contracts, promotion letters, employment verifications, etc.
• Audit HR programs and processes, recommend improvements, and support or lead implementation.
• Strong partnerships with HRBPs, Onboarding, Payroll, and other teams to ensure a successful offer to onboarding experience for all candidates. 
• Professional, tactful, and diplomatic communication at all times, treating all with dignity and respect. Maintain a high level of confidentiality at all times.
• First-line HR support to employees; answer general employee questions related to policies/policy interpretation, payroll, benefits, etc.
• Uniform HR support and customer service through strong collaboration with peers, clients and colleagues
• Create and maintain employee records 
• Communicate all employment changes to HRIS & Payroll directly through the system or manually, depending on the circumstance (process promotions, departures, and other staffing changes)
• Ad-hoc reporting, special projects, and programs as requested

• 2 plus years of experience in a professional office environment; preferably as a Human Resources Assistant or Coordinator.
• Exceptional multi-tasking and organization skills. 
• Project management experience, with the ability to respond to changing priorities, and enjoyment of a fast-paced, work environment.
• Ability to work across time zones to support assigned clients primarily located across the US, Canada, and Australia. 

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.