SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

We’re looking for a lead researcher to join our budding research team. Your role will focus on defining how research will be executed at SR, educate product and other designers on how to run studies, research best practices and be available for questions and feedback. You will also help define templates, synthesis methods and decks. Another important part of this role is developing strategic research that will help support and define product and company vision. 

Our team is highly collaborative, fueled by excellence, and pushes for innovation.

What you’ll deliver

• Work with our current User Researcher to define SmartRecruiters’ research vision and strategy

• Help teams execute on their research (educate, give feedback, provide resources)

• Increase awareness of research at SmartRecruiters

• Help develop a research repository and tools for our product teams to use

• 5+ years of Sr UXR experience

• 3+ years of experience with SaaS applications

• Hands-on experience running research projects

• Ability to make the complex simple and to bring the voice of the user into the design and development of products

• Experience with (but not limited to): Participatory Design Workshops, Usability Testing (RITE/iterative and Summative), Concept Validation, and Survey Design

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.