Onboarding Experience Specialist

  • Fabryczna, Kraków, Poland
  • Full-time

Company Description

SmartRecruiters is a fast-growing recruiting SaaS provider on a mission to connect people to jobs at scale. We are bright, passionate individuals on a mission to change the way companies hire.

Rated by industry analysts as the worldwide leader of modern talent acquisition suites, 4,000+ customers around the world use SmartRecruiters’ products to achieve Hiring Success. Our belief is that people are the heart of an organization -- hiring success = business success.

SmartRecruiters offers a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of.

Our inclusive environment welcomes and respects all.

Job Description

SmartRecruiters is working to build one of the most innovative and successful companies in the world - one that fundamentally changes how recruiting is done.  We are looking for a game-changing Onboarding Experience Speicalist to support our company's growth.

As an Onboarding Experience Specialist, you will be in the center of our growth, ensuring that we deliver excellent employee experience to all new Smartians (what we call our employees). You will join a global People team full of passionate HR professionals and be responsible for delivering a flawless onboarding journey from the moment a candidate signs a job offer, till the end of our onboarding week (The Space Camp).  

Specifically you will:

  • Be the “face” of the company for all the new Smartians by providing all the necessary information and responding to questions in a welcoming manner through pre-boarding and during their first week

  • Ensure our Hiring Managers are fully informed about what is happening at all stages with their new team members

  • Be a single source of truth on all onboarding related matters for all the stakeholders  involved, including Hiring Managers, People Business Partners, Talent Acquisition, Remote Ops Managers, Security and Internal IT

  • Organize and schedule our onboarding program (The Space Camp) in EMEA and North America -- identify presenters, pre-schedule all the (Zoom at this stage) meetings and make sure everyone involved is aware of their role

  • Be an ambassador of Smartian culture by living our core values in everything that you do 

  • Have a lot of FUN working with great, passionate Smartians


We aren’t a traditional ‘HR’ team. Our main priority is ensuring our teams are united, inspired, and empowered to do the best work of their lives. As an Onboarding Experience Coordinator, you have a great role to play in our company’s growth and Smartian experience. To do this, you need to be a ‘Double Q’ person (high EQ and high IQ) who loves to get things done and is thrilled to work for a company who is going to disrupt an entire industry. 

This will sound super exciting to you if you:

  • Have a first successful experience in HR - ideally in a fast-growing environment
  • Are happy to roll up your sleeves and work on multiple tasks at once
  • Are someone who is detail oriented, organized and structured, but creative at the same time
  • You have support at heart: we're facilitators, and onboarding is all about making sure steps are smooth and positive
  • Are keen to work in a global environment, across different time zones and have prior experience doing that
  • Are driven and proactive, don’t wait for others to tell you exactly what to do, but instead ask questions and come up with ideas and improvements yourself
  • Are upbeat, flexible and excited by fast pace (seriously fast) and not scared by quick decision making (and decision changing) processes. 

Does this sound like you? Great, let’s talk.

Additional Information

SmartRecruiters has transformed the hiring process by reducing the stress that comes along with attracting, finding, engaging, and hiring new talent. Leading enterprises like IKEA, Visa, Marc Jacobs, and Square have abandoned their outdated Applicant Tracking Systems (ATS), for our all-in-one platform. What once started as a freemium product, has now turned into the world’s fastest growing enterprise solution.

We are a fast growing, series D funded start-up on a mission to IPO. If you're looking to surround yourself with bright and passionate individuals that drive you to be your best - you've found the right place! Our transparent and entrepreneurial environment allows you to feel supported, grow your career, and have fun along the way. Everyone is encouraged to be the CEO of their job. This empowers individuals to own their role and have the confidence to explore and implement new ideas. SmartRecruiters believes in promotion from within, so high performance leads to upward mobility.

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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