Services Sales Architect, Professional Services (Remote)

  • 225 Bush St, San Francisco, CA 94104, USA
  • Employees can work remotely
  • Full-time

Company Description

SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

Job Description

The PS Services Sales Architect (SSA) is going to be a key connection between Pre-sales and Professional Services for the North America Region. They serve as the conduit of what is “heard” within Pre-sales discovery to what is “documented” and describes the agreement between a customer and SmartRecruiters. The goal of the SSA is to ensure well documented SOWs to ensure clarity from the point of PS engagement to go live. In the end, the SSA will accurately represent success for the SR implementation journey. 

 

The PS Services Sales Architect is responsible for supporting scoping, SOW creation and negotiation beyond the initial scoping template including:

  • Validating scope with SA and customer

  • Working with integration team to appropriately scope custom integration

  • Ensure inclusion of all required integrations for product scope

  • Creating realistic timelines for customer (as required)

  • Creating Services quote and SOW

  • Negotiating SOW with customer

  • Initiating & supporting the account team handoffs post-sale

Qualifications

  • A B.A/B.S or equivalent experience

  • A minimum 2 years of business process or professional services consulting experience

  • A minimum of 2 years of  solution implementation experience

  • A minimum of 2 years writing SOWs or contracts

  • Experience in a consulting environment (functional & technical)

  • Proven experience with large enterprise SaaS implementations

  • The ability to creatively document needs of a customer as well as protect SmartRecruiters

Extra dose of awesome if you are passionate about

  • Writing and documenting in detail

Additional Information

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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