SmartRecruiters is a fast-growing recruiting SaaS provider on a mission to connect people to jobs at scale. We are bright, passionate individuals on a mission to change the way companies hire.

Rated by industry analysts as the worldwide leader of modern talent acquisition suites, 4,000+ customers around the world use SmartRecruiters’ products to achieve Hiring Success. Our belief is that people are the heart of an organization -- hiring success = business success.

SmartRecruiters offers a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of.

Our inclusive office environment welcomes and respects all.

SmartRecruiters is currently seeking a highly driven Analyst for our Deal Desk Operations to join our global operations team. In this role, you will be responsible for actively working with sales, operations, finance, and other cross-functional teams for deal structuring and commercial terms for complex enterprise deals. This role is a true value-add partner and considered the business liaison to the field sales organization. You will help us turn this function into a well-documented and scalable program that can expand as the business grows. 

The position offers the opportunity to join a team focused on designing and executing process improvement initiatives that align sales and operations efforts to global strategies. The Deal Desk Operations Analyst is a new position that will be critical to our continued growth. The key responsibilities will revolve around cross functional management, operational excellence, and strategic planning, but the initial focus will be on improving our internal procedures that support the sales process.

In this role you will:

• Facilitate communication and collaboration across key stakeholder organizations in support of a quick, efficient, and accurate sales process. Your key stakeholders include; sales, operations, legal, finance, product management, and marketing.
• Identify and resolve any issues that could prevent specific deals from closing in a timely manner.
• Escalate deal-threatening issues to appropriate executives when resolution cannot be achieved at the virtual team level.
• Actively manage and interact in deal flow with prospects, sales teams, and management
• Serve as an escalation point and provide approvals to help move deals forward
• Collaborate and share best practices across geographies/regions
• Ensure day-to-day execution of all sales-related processes, especially those for large and/or strategic deals.
• Be the day-to-day stand-in for our leadership team in coordinating and approving deals that need legal and business review and/or approval.
• Develop the standards, procedures, and cadence for key business operations.
• Author, manage, and deliver executive level reporting, including weekly, monthly, quarterly status reports to manage risks and issues and improve team communication and collaboration.
• Lead creation, identification, and insights of metrics to improve business performance and drive business actions.
• Develop and track key KPIs across the team to track strategic goals, milestones, projects and accomplishments including such things as pricing and packaging. 
• Establish a structure and cadence of program and function reviews to increase visibility, drive alignment, and resolve blockers.
• Identify and drive opportunities for continuous improvement of cross-functional processes, especially as they relate to sales and sales-related matters.
• Run organizational planning and business rhythm processes in alignment with all functions to develop vision, mission, goals, objectives and key results (OKRs), especially as they relate to sales and sales-related activities.
• Identify and implement new programs with key stakeholders to develop, champion, and launch new initiatives.
• Act as the primary liaison between revenue operations and finance to update and reconcile deals for reporting purposes

• 2-5 years of experience in a deal desk, contracts, legal, sales operations, or revenue role. Software/SaaS/subscription experience is a plus.
• Bachelor’s degree, preferably in the following fields: Business Administration; Math or Statistics; Finance; Engineering or Computer Science (or equivalent work experience)
• Knowledge of sales and sales-related processes such as configuration, pricing, quoting, order forms, legal review

Preferred:

• Basic understanding of GAAP revenue recognition principles
• Strong business acumen with excellent communication skills - verbal and written
• Strong logic and analytical abilities
• Adept at business partnering and working with cross functional teams, building meaningful business relationships along the way
• Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task
• Familiar with Salesforce

SmartRecruiters has transformed the hiring process by reducing the stress that comes along with attracting, finding, engaging, and hiring new talent. Leading enterprises like IKEA, Visa, Marc Jacobs, and Square have abandoned their outdated Applicant Tracking Systems (ATS), for our all-in-one platform. What once started as a freemium product, has now turned into the world’s fastest growing enterprise solution.

We are a fast growing, series D funded ($50M from Insight) start-up on a mission to IPO. If you're looking to surround yourself with bright and passionate individuals that drive you to be your best - you've found the right place! Our transparent and entrepreneurial environment allows you to feel supported, grow your career, and have fun along the way. Everyone is encouraged to be the CEO of their job. This empowers individuals to own their role and have the confidence to explore and implement new ideas. SmartRecruiters believes in promotion from within, so high performance leads to upward mobility.

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.