It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Role Overview  

As the lead Cyber Security & Risk Account Executive, you will own the overall cyber sales strategy, executive relationships, and domain revenue across your assigned enterprise accounts. You will drive net-new SaaS license revenue by expanding ServiceNow's Security, Identity, and Risk solution offerings through strategic account planning, territory execution, prospect research, and high-impact field sales activity within target accounts and verticals.  

What you get to do in this role:

• Own the cybersecurity strategy and portfolio opportunity for your accounts, identifying and pursuing expansion across Security, Identity, and Risk solution offerings.  
• Develop trusted relationships with senior executives, including CISOs, CIOs, CFOs, COOs, and CDOs, positioning ServiceNow as a strategic partner in reducing cyber risk and strengthening resilience.  
• Partner in lockstep with Core Account Executives to seamlessly integrate cybersecurity, SecOps, and risk workflows into broader enterprise platform strategies and account plans. 
• Orchestrate a broad virtual account team (Solutions Consultants, Security Specialists, Customer Success resources, Partners, Marketing, etc.) with a unified cyber account strategy.  
• Map client relationships and buying groups across security, IT, and business stakeholders.  
• Be a trusted advisor by understanding the customer's threat landscape, compliance obligations, and IT roadmap, and advising on how ServiceNow can reduce risk and improve security posture.  
• Identify and engage the right specialist and support resources at the right time in the deal cycle.  
• Serve as the executive point of accountability for cyber pipeline, forecasting, and account health.  

To be successful in this role you have:

• 7+ years of quota-carrying enterprise SaaS sales experience, with a focus on Security, Risk, or IT Operations solutions.  
• Proven track record of consistent quota overachievement ($250k+ ACV / $1M+ TCV enterprise deals). 
• Demonstrated experience articulating the value of AI-driven security automation and workflow insights (e.g., leveraging AI for threat remediation and risk management) to CISO and executive buyers.  
• Strong alignment with enterprise sales methodologies (e.g., MEDDPICC, Value Selling, Challenger). 
• Deep understanding of enterprise security architectures, CISO priorities, and compliance frameworks. 
• Excellent communication, negotiation, and cross-functional leadership skills.  

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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