It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact 

The Team 

This role will be a part of the Security Engineering Org that reports to the Senior Manager of Public Cloud Security Engineering. The security engineering team targets building state-of-the-art technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations, acts as guidance and facilitator to the security operations teams and helps shifting Security perception from blocker to enabler by building a relationship of trust with the other teams. 

What you get to do in this role: 

• Build and operationalize security tools. 

• Build and automate new and existing workflows and trending metrics dashboards 

• Suggest security improvements by assessing the current situation, evaluating trends, anticipating requirements, and supporting proof-of-concept experimentations. 

• Create and present functional and technical designs including data analysis to business team, and gather feedback to influence solution design and approach 

• Direct and influence multi-disciplinary teams in implementing and operating Cyber Security controls 

• Participate in security incidents and help implement containment and eradication. 

• Evaluate audit and vulnerability findings and act upon them. 

• Serve as an expert for the different tools built by the team. 

• Act as guidance and facilitator to security operations. 

• Build strong relationships with different stakeholders. 

• Partake in efforts that shape the organization’s security policies and standards for use in hybrid cloud environments 

• Interpret security and technical requirements into business requirements and communicate security risks to relevant stakeholders ranging from business leaders to engineers 

• Ability to influence build vs buy decisions related to security tools 

• Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams 

• Participate in on call roster 

• Strong alignment with product management and engineering teams on roadmap and product feedback 

• Provide mentoring and training to peers and other colleagues in the organization 

To be successful in this role you have: 

• MUST HAVE 8+ years of Security Engineering is required 

• MUST HAVE 5+ Years working in the Public Cloud (GCP, AWS or Azure)

  • Compute, network, storage, content delivery, administration and security, deployment and management, automation technologies 

  • Preference is GCP, but OK if you have 2 of the 3 

  • Experience in infrastructure automation tools like AWS CloudFormation, Ansible, Terraform and equivalents. 

• MUST BE PROFICIANT In Python

  • REGO is a nice to have 

• Experience with containerization on Cloud, AKS or EKS (Dedicated/Managed/Serverless Kubernetes). 

• Experience implementing cloud native security tools like AWS Guard Duty or Azure Security Center.  

• Experience implementing Cloud Security Posture Management toolset. 

• Apply adept understanding and experience with systems automation platforms and technologies 

• Execute security architectures for cloud/hybrid systems 

• Automate security controls, data and processes to provide improved metrics and operational support 

• Build dynamic dashboards to track metrics 

• Employ cloud-based APIs when suitable to write network/system level tools for safeguarding cloud environments 

• Spot and execute new security technologies and best practices into the company’s Cloud offerings. 

• Strong working knowledge of system internals as well as networking. 

• Strong familiarity with Linux and Windows operating systems and cloud provider ecosystems like AWS/Azure/GCP. 

• Assist in the integration of Infrastructure pipelines with secure configuration parameters to remove or reduce known threat vectors. 

• Familiarity with common security vulnerabilities and the ability to judge their severity and impact to the business 

• A keen analytical mind for problem solving, abstract thought, and offensive security tactics with a goal to make security a strong enabler at ServiceNow. 

• Proven experience in being an effective team player and driven to automate and continuously improve 

• Ability to articulate complex issues to executives and customers 

#SecurityJobs 

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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