Store Manager

  • Full-time
  • Department: Stores

Company Description

Our Values

Optimistic - Influences others to be excited about and committed to furthering the company’s objectives. Embraces challenges with a “can-do” mindset that drives effective solutions.​

Results Driven - Maximizes the use of resources to consistently deliver results against sales goals and company objectives. Accepts and uses feedback to improve performance.​

Solution Oriented - Recognizes situations that warrant initiative and moves forward without hesitation to resolve issues, problems, or situations. Develops fresh ideas that provide solutions to operational challenges.​

Collaborative - Builds constructive working relationships across their Team and with cross-functional partners at the Support Center, the Distribution Center, and the Field. Encourages team unity through sharing of information or expertise, working together to solve problems.​

Brand Ambassador- Express rue21 brand messages effectively. Maintain a reliable and consistent brand representation. Bring genuine excitement for brand promotion while building and nurturing relationships for brand success. Navigate challenges with grace and positivity.

Job Description

Your Role
Bring your unique vibe to rue21, the place where you love to shop! As the face of the company, you’ll rock your one-of-a-kind style while representing rue21. Your love for pop culture and fashion, combined with your creative and energetic personality, make you the perfect fit to lead the pack. Have a blast at work, letting your inner trendsetter shine as you give customers an awesome shopping experience and treat them like VIPs!

Day in the Life

  • Create an energetic, fun, positive environment for customers to shop and your team to work and thrive in.  Be adaptable, flexible, and willing to jump in at any part of the customer’s journey to ensure they’re having a seamless experience. 
  • Drive and own business results by ensuring best in class service is being delivered to all customers.  Make all business decisions by linking them to how they impact your loyal customers.  Communicate results to your team and coach in the moment through celebrating and giving recognition.
  • Pride yourself in creating an environment where your team feels comfortable expressing their authentic selves.  Recruiting, interviewing, hiring, and training your diverse team is the first step to becoming the store where everyone wants to work, and all customers want to shop.
  • Empower your team to make decisions so they develop into the leaders of tomorrow.  Encourage, inspire, and provide feedback while they learn to be experts in their roles.  Build a strong bench of future leaders through recognition and accountability to help shape the up-and-coming talent in your business.
  • View your store through the eyes of the customer.  Identify merchandising and replenishment opportunities while protecting a store consistent with the brand.  Ensure the implementation of new floor sets, window displays, and promo setups are scheduled, planned, and executed flawlessly.
  • Always think ahead by making sure you have plans in place to achieve sales goals while meeting the customer’s expectation.  Writing an effective schedule, allocating payroll appropriately, and providing clear guidance is just the beginning of setting up your team for success.  Utilize reporting as you plan for future business and adjust when necessary.
  • Follow all policy and procedures to maintain a safe shopping experience for our customer and a work environment that is safe and open for all. 
  • Maintain salesfloor awareness to prevent product loss.  Lead by example with a high level of integrity. 
  • Practice teamwork by being ready and willing to help other members of the team when they need a hand.


  • Must be at least 18 years old to join the team. 
  • 2+ years of retail management experience is necessary. 
  • The Store Manager role is a full-time position with a requirement of at least 40 hours per week and open availability.
  • Plan to walk and stand for up to 8 hours while helping customers find the perfect outfits for every occasion.
  • Carry and lift boxes up to 40lbs filled with our newest arrivals.  You’ll climb and balance on ladders, kneel, squat, and reach above the shoulders to get new merchandise ready to debut in the store.
  • Must complete a pre- employment Background check.

Additional Information

  • Paid time off and paid Holidays
  • Health Insurance
  • Quarterly bonus potential
  • Fun, fast-paced work environment; working with like-minded people with same interests.
  • Flexible work schedule including daytime, evening, and weekend shifts.
  • 40% discount in-store and online
  • Employee Assistance Program
  • 401K Match


rue21 is an Equal Opportunity Employer

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