ServiceNow Agentic AI Developer – IRM, TPRM & BCM (1-3yrs, 3-5yrs) | Remote.

  • Full-time

Company Description

About REDE Consulting

REDE Consulting is a premier technology consulting firm specializing in AI-Powered ServiceNow Transformation, Risk Management, and AI Governance. We support critical infrastructure, financial services, healthcare, and pharma clients by delivering solutions in Integrated Risk Management (IRM), Third-Party Risk (TPRM), and Operational Resilience.

Our AI practice is dedicated to building the future of work: autonomous agents, generative workflows, and responsible AI frameworks that reduce manual load and increase decision-making accuracy.

visit www.REDE-Consulting.com to know more about us. 

Job Description

About the Role

Build the Future of AI-Driven Risk & Governance on ServiceNow

At REDE Consulting, we specialize in ServiceNow IRM, TPRM, BCM, and Agentic AI for global enterprises. Our India team plays a critical role in building, scaling, and governing next-generation AI solutions for clients across the US, Europe, and APAC.

We are hiring ServiceNow IRM / GRC Developers across 1-3 years and 3-5 years experience bands to join our growing AI governance and automation practice.

 

 

Qualifications

Experience Band: 1-3 Years ( 2 positions )

Role: ServiceNow IRM / GRC Developer – AI & Automation

What You’ll Work On

  • Configure and customize ServiceNow IRM, TPRM, and BCM modules.

  • Build Now Assist–enabled experiences for risk assessments, controls, policies, and continuity planning.

  • Develop AI-assisted workflows using Flow Designer, Script Includes, and IntegrationHub.

  • Implement GenAI use cases such as risk summaries, policy mappings, and BIA narratives.

  • Support Retrieval-Augmented Generation (RAG) through document ingestion and vector search.

  • Work within global delivery teams supporting enterprise clients.

Skills & Certification Matrix (1-3 Years)

(1) Core ServiceNow Skills

  • ServiceNow IRM, TPRM, BCM (foundational to intermediate)

  • Flow Designer, Business Rules, Script Includes

  • IntegrationHub (REST, basic spokes)

  • ServiceNow Workspaces & UI Builder (basic)

(2) AI & Automation Skills

  • Now Assist configuration and prompt usage

  • Basic understanding of LLM concepts and RAG

  • Vector search and document ingestion (exposure level)

Risk & Compliance Knowledge

  • Risk assessments, controls, policies

  • Third-party risk lifecycle basics

  • BCM and BIA fundamentals

Preferred Certifications

  • ServiceNow Certified System Administrator (CSA) – Required / In Progress

  • ServiceNow IRM Fundamentals – Preferred

  • ServiceNow Application Developer – Good to Have

Career Progression : Developer → Senior Developer → Technical Consultant / AI Specialist

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Experience Band: 3-5 Years ( 2 positions )

Role: Senior ServiceNow IRM / GRC Developer – Agentic AI

What You’ll Lead

  • Design and deliver AI-driven IRM, TPRM, and BCM solutions for global enterprises.

  • Architect Now Assist and agentic AI workflows (retrieval, orchestration, evaluator, autonomous agents).

  • Own LLM integrations, prompt strategies, vector databases, and RAG pipelines.

  • Design advanced TPRM intake models, scoring frameworks, and automated evidence collection.

  • Extend BCM for dynamic continuity planning, crisis response, and intelligent notifications.

  • Mentor junior developers and contribute to REDE accelerators and best practices.

Skills & Certification Matrix (3-5 Years)

Core ServiceNow Skills

  • Deep expertise in ServiceNow IRM, TPRM, BCM

  • Advanced scripting (Script Includes, Glide APIs)

  • Flow Designer & IntegrationHub (complex integrations)

  • Workspace customization & UI Builder

AI & Architecture Skills

  • Now Assist and AI Control Tower

  • Agentic AI design patterns

  • LLM APIs, prompt orchestration, evaluation frameworks

  • RAG architecture with vector databases

  • Secure, scalable AI solution design

Risk, Resilience & Regulation

  • Enterprise risk frameworks (NIST, ISO)

  • TPRM operating models and regulatory expectations

  • BCM, operational resilience, and crisis management

  • Exposure to AI governance and Responsible AI concepts

Preferred Certifications

  • ServiceNow Certified Application Developer – Preferred

  • ServiceNow IRM / GRC Implementation Certification – Strongly Preferred

  • ServiceNow Certified Technical Architect (CTA) – Aspirational

  • AI / Cloud certifications (Azure AI, AWS, Databricks) – Good to Have

Career Progression: Senior Developer → Solution Architect → AI / GRC Practice Lead (India or Global)

Additional Information

Why Join REDE

  • Deep specialization in ServiceNow IRM, TPRM, BCM, and AI governance
  • Real-world Agentic AI implementations,  
  • Global exposure with US & Europe clients
  • Clear technical and leadership growth paths
  • Opportunity to shape AI governance standards, not just configure tools

Apply Now

If you are excited about combining AI, ServiceNow, and risk transformation, we’d love to hear from you.

📧 Email us at: { hr AT rede-consulting.com } 

Let’s build something impactful—together.

NOTE: Candidate with relevant experience will be considered.