Own the company's treasury, credit risk and collections activities across Shared Services, the DP countries and subsidiaries. The role ensures accurate and timely payments, a reliable cash-flow forecast that is met, robust credit controls and compliance with corporate policies and with the legal, regulatory and banking requirements of Panama and of every jurisdiction where the company holds bank accounts or conducts treasury transactions.

This is a hands-on role that combines execution with process ownership. It acts as the key link between HQ and the countries: translating corporate treasury and credit guidelines into local practice and making sure they are applied consistently. The role safeguards liquidity, mitigates financial risk and drives efficient, well-controlled processes that support business continuity and sustainable growth.

The role focuses on operational treasury (cash, payments, banking, credit and collections). It does not include an investment or portfolio management mandate.

CASH, BANK AND LIQUIDITY MANAGEMENT

• Prepare the cash-flow forecast and be accountable for meeting it, monitoring collections and payments daily and acting early on deviations.
• Optimise cash flow through disciplined management of accounts receivable, days sales outstanding (DSO), accounts payable and days payable outstanding (DPO).
• Maintain appropriate liquidity levels in full compliance with corporate treasury policies.
• Ensure all company payments, domestic and cross-border, are accurate and completed on time, avoiding interest and penalties through strong controls and compliance with applicable legal, regulatory and banking requirements.
• Manage banking relationships, including bank guarantees, account opening and maintenance, signatory and KYC requirements, and bank fee review.

CREDIT AND COLLECTIONS

• Protect the quality of accounts receivable and mitigate credit risk by performing thorough credit assessments, validating supporting documentation and recommending appropriate credit limits and commercial terms.
• Manage accounts receivable and ensure timely, accurate allocation of customer payments, credit notes and sales returns. Perform ageing analysis and customer follow-up, assess doubtful-debt provisions, reconcile bank statements and general ledger balances, and ensure customer rebates and discounts are recorded in line with corporate guidelines.
• Oversee customer deductions and payment discrepancies, ensuring they are promptly identified, validated against approved commercial terms and supporting documentation, classified and resolved. Partner with Commercial and Operations to investigate discrepancies, recover unjustified deductions and strengthen preventive controls. Coordinate with Accounting on accurate recording and monthly accruals where applicable.

HQ GUIDELINES AND COUNTRY ALIGNMENT

• Act as the main link between HQ (Treasury, Accounts Payable, Insurance) and the DP countries and subsidiaries.
• Cascade corporate treasury and credit guidelines to the countries, adapt them to local practice where needed and follow up until they are consistently applied.
• Take ownership of issues outside the immediate area of responsibility when they affect cash, credit or payments, and drive them to resolution with the teams involved.

COMPLIANCE AND STATUTORY RISK ASSESSMENT

• Ensure treasury activities comply with applicable legal, regulatory and banking requirements in Panama and in every jurisdiction where the company holds bank accounts or conducts treasury transactions, including Germany.
• Meet reporting deadlines and corporate treasury policy requirements through effective cash management, robust controls and proactive risk assessment, coordinating with Controlling and Accounting as needed.
• Support Accounting & Reporting in maintaining strong audit outcomes by reviewing aged payables and receivables, providing audit documentation on time and escalating significant issues before they affect the financial statements.

ACCOUNTING PROCESS

• Support Accounting & Reporting in ensuring the accuracy and integrity of the financial statements and the accounts payable and receivable ledgers through timely monthly reconciliations and reviews.

PROCESS EFFICIENCY

• Drive continuous improvement across accounts payable, accounts receivable, cash and credit processes by simplifying workflows, strengthening procedures and documentation, enabling automation and conducting regular process reviews.
• Ensure high-quality service from BPO partners by defining and monitoring service-level agreements, standardising processes, supporting training, reviewing performance and giving clear, constructive feedback.

STAKEHOLDER MANAGEMENT AND TEAM DEVELOPMENT

• Act as a trusted business partner to internal and external stakeholders: provide timely information, explain complex financial topics clearly and communicate risks and recommendations proactively.
• Influence country teams without hierarchical authority, setting clear expectations and following up firmly until commitments are met.
• Coach and develop the Treasury Specialist through clear objectives, regular feedback and a development plan.

INSURANCE MANAGEMENT

• Manage insurance matters for the Panama Shared Services office in accordance with the Insurance Guideline for Subsidiaries, coordinating with HQ Insurance and local departments to ensure alignment with global programmes, local requirements and self-insurance rules, avoid duplicate coverage and obtain required approvals for local insurance and broker appointments.
• Report new or changing risks and accurate asset and warehouse information to HQ Insurance on time; coordinate claims notification, documentation and follow-up with HQ and the responsible local teams.

• Degree in Accounting (preferred), Finance, Business Administration, or a related field.
• 8+ years of professional experience, including at least 5 years in Treasury, Collections, or Accounts Receivable.
• Experience working in a multinational company.
• Hands-on experience managing banking relationships, including bank guarantees, with a solid understanding of banking structures and operations.
• Experience in banking or financial services is a plus.
• Experience in a shared services or multi-country environment is preferred.
• Hands-on experience with SAP, particularly FI and SD modules.
• Advanced Excel skills.
• Experience with Power BI or similar reporting tools is a plus.
• Experience working with electronic banking platforms.
• English: Upper-intermediate to advanced proficiency, with the ability to work and communicate.
• Hands-on and execution-oriented, with the ability to take ownership and personally drive work to completion.
• Assertive and clear communicator, able to influence stakeholders across countries using facts and sound judgement.
• Proactive and solution-oriented, with a strong sense of ownership and the ability to drive issues through to resolution.
• Creative while maintaining high standards, setting clear expectations and following up consistently.
• Strong continuous-improvement mindset, with the ability to analyse processes, support automation initiatives and manage change across teams.
• Highly structured, organised and detail-oriented, with strong prioritisation skills and the ability to perform effectively under pressure in a fast-paced and dynamic environment.

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