Radiant Systems Inc.,

Role: Infrastructure Analyst III

Location: Moline, IL

Long Term Contract OR fulltime/permanent

• Assist and provide technical direction to a global team 

• Be responsible for project and support task tracking, process execution and metrics for supported technologies 

• Provide guidance and recommendations regarding technical processes and procedures 

• Identify learning opportunities for global team members through projects and technical tasks 

• Participate in a 24 hour, 7 day per week, on-call support rotation 

• Respond to support requests received via shared mailbox as needed 

• Apply system changes and infrastructure upgrades as needed 

• Manage elements of the current infrastructure to ensure high availability and optimal performance in an integrated environment 

• Maintain a strong collaborative relationship with business partners in support of business strategies 

• Automate tasks through scripting Participate in and/or manage small to medium sized projects desired experience in one or more of the following areas: 

• Experience configuring Lync Enterprise Server and Lync architecture design 

• Experience implementing and supporting Microsoft Lync; including VOIP, and conferencing 

• Scripting and/or Coding experience 

• Familiarity with change management 

• Knowledge and Administration of Windows Servers A strong candidate will have: 

• Global Microsoft Lync deployment experience 

• Excellent verbal and written skills 

• Global Project management experience 

• Experience with PowerBuilder scripting 

• Degree in an Information Technology, Engineering discipline or equivalent experience

All your information will be kept confidential according to EEO guidelines.