Are you looking for that next step in your recruiting career? Ann Grogan & Associates is looking to hire a Senior Recruiter for our growing team! The Senior Recruiter will manage the day-to-day recruitment efforts and strategies, maintaining full interview schedules and engaging with candidates and our team on a day to day basis. The Senior Recruiter will incorporate inclusive practices and leverage their individual strengths by establishing a collaborative environment with our teams. This person will help define a quality candidate experience, effective alignment of skill sets and culture matches, and ultimately drive candidate retention. We are looking for a self-motivated individual with problem solving skills, a competitive nature and energizing personality - who can build immediate rapport and trust with hiring managers. The candidate must have knowledge of high volume recruitment in a call center environment and make proactive recommendations on seasonality, industry trends, and facilitate transparent reporting updates on staffing movements.

Core Responsibilities:

• Ability to manage a fast-paced, high energy recruiting process
• Engage and lead recruitment process and overall site relationships
• Maintain a focus on quality hires through an effective interview process prior to presenting to hiring managers
• Run general information sessions for candidates with enthusiasm and excitement
• Ability to gather information on competencies related to candidates and work with hiring authorities on recommendations
• Oversight of recruiting process, and maintain staffing levels for all classes
• Oversight of best staffing forecasts for effective, efficient, and cost effective execution
• Facilitate transparent reporting to executive committee on KPI'S, SLAs, and staffing trends
• Make proactive recommendations on seasonality, trends, compensation analysis
• Develop and maintain effective relationships, maintain communication with managers to ensure successful recruiting and to promote employee retention through exemplary customer service.
• Demonstrated ability to juggle multiple competing tasks and demands with the appropriate sense of urgency.
• Ability to handle confidential materials/issues; including employee files, and salary information.
• Discipline to oversee and maintain accurate and up-to-date records in all databases.
• Ability to interact and communicate well with individuals at all levels of the organization and across cultures, including the ability to handle difficult conversations.
• Must possess excellent writing and organizational skills.
• Ability to work independently, take initiative, and complete tasks timely.
• Demonstrated ability to resolve problems or issues by gathering and assessing information, taking advice, and using judgment that is consistent with standards, best practices, policies, and procedures.

Ideal Skills:

• Proven ability to recruit in a high-volume environment
• Results oriented. Ability to plan ahead and be proactive with meeting staffing needs
• Experience leading and engaging other human resource and recruiting professionals
• Effective and strategic decision making
• Ability to connect and create positive relationships through the work
• Excellent communication skills and presentation proficiency
• Organization skills
• Proficient computer skills including but not limited to Microsoft suite

Experience/Education:

• A minimum of 2-3 years of experience in recruiting
• Bachelor’s Degree (BS) from a four (4) year college or university preferred or equivalent combination of education and related experience
• Experience with high volume recruiting
• Experience in a call-center and/or staffing environment

PHYSICAL REQUIREMENTS

• Continuous sitting throughout the work shift

• Frequent bends, kneels and crouches

• Must be able to read small print

• Stooping and bending to files, supplies, mobility to complete tasks

• Repetitive movements of hands, fingers and arms for typing and/or writing during work shift

• Frequently lifts, carries or otherwise moves and positions objects weighing 10-20lbs

• Continuous use of the telephone to verbally speak to clients and candidates

• Ability to reach with hands and arms

• Must be able to handle stress

• Will view computer screens for long periods of time.

• Must be able to work standard office equipment: computers, fax machines, copiers, printers, telephones, etc.

• Work requires hand dexterity for office machine operation