Office Manager/Medical Assistant

  • 1216 Farmington Ave, West Hartford, CT 06107, USA
  • Full-time

Company Description

A well-established West Hartford, Connecticut practice renowned in endocrinology medicine.

Job Description

Seeking an Office Manager/Medical Assistant single provider practice. The Office Manger must be experienced delivering the highest of customer service standards for patients, families and office staff. Responsible for the day-to-day operations, administration and ensures steady workflow and that the office runs smoothly.

  • Responsible for obtaining insurance authorizations, pre-certifications and clearances
  • Screens telephone calls for referral to physician
  • Ensure all MACRA/MIPS Reporting Measures are documented and attested for on an annual basis
  • Manage multiple disciplines – Medical Assisting/Triage, Check-in/Check-out, Verification of Benefits, Authorizations, Billing Entry
  • Managing medical records and systematic paperwork for each patient
  • Maintain a smooth, efficient flow of administrative operations, ensuring that patients are served as efficiently and effectively as possible
  • Orders and maintains clinical and office supplies and equipment
  • Follow and enforce company policies and procedures
  • Keep current and changes in employment and privacy laws, HIPAA requirements and other relevant laws and regulations as related to medical office operations.
  • Ensures the cleanliness of the facility
  • Oversees equipment and ensures that it works properly
  • Perform data entry and processing
  • Develop and implement office policies and procedures
  • Ensures that educational pamphlets and brochures of services are readily available for patients.


  • Minimum of 5 years’ experience working in a medical office environment (front)
  • Experience with MACRA/MIPS/Meaningful Use Attestation
  • Minimum of 2 years’ supervisory experience
  • Preferred 2 – 4-year college education
  • Preferred medical billing & collections background
  • Preferred knowledge of healthcare insurance
  • Must have reliable transportation as errands may need to be run on a daily basis, ie bank, office supply store, etc.
  • Firm grasp of medical terminology, diagnosis and procedures
  • Experience with electronic medical records
  • Must be flexible/eager to aid ALL staff in accomplishing goals as a team
  • Strong customer service orientation
  • Excellent telephone skills
  • Must have excellent computer skills that include but not limited to Microsoft software
  • Outstanding listening skills
  • Positive, friendly, approachable disposition
  • Ability to work with multiple priorities

Additional Information

Physical Requirements
  • Continuous walking, standing about throughout the work shift
  • Frequently bends, kneels and crouches
  • Stooping and bending to files, supplies, mobility to complete errands
  • Repetitive movements of hands, fingers and arms for typing and/or writing during work shift
  • Frequently lifts, carries or otherwise moves and positons objects weighing 10-20lbs
  • Continuous use of the telephone to verbally speak to patients, insurance companies and/or assigned by the Physician
  • Ability to reach with hands and arms
  • Must be able to handle stress
  • Will view computer screens for long periods of time.
  • Must be able to work standard office equipment: computers, fax machines, copiers, printers, telephones, etc
  • Work requires hand dexterity for office machine operation

This is a great opportunity with a renowned West Hartford, CT Practice with great benefits and an environment that exudes a positive, respectful, and supportive culture.

Competitive Compensation Package

Salary commensurate with experience