Office Manager/Medical Assistant

A well-established West Hartford, Connecticut practice renowned in endocrinology medicine.

Seeking an Office Manager/Medical Assistant single provider practice. The Office Manger must be experienced delivering the highest of customer service standards for patients, families and office staff. Responsible for the day-to-day operations, administration and ensures steady workflow and that the office runs smoothly.

• Responsible for obtaining insurance authorizations, pre-certifications and clearances
• Screens telephone calls for referral to physician
• Ensure all MACRA/MIPS Reporting Measures are documented and attested for on an annual basis
• Manage multiple disciplines – Medical Assisting/Triage, Check-in/Check-out, Verification of Benefits, Authorizations, Billing Entry
• Managing medical records and systematic paperwork for each patient
• Maintain a smooth, efficient flow of administrative operations, ensuring that patients are served as efficiently and effectively as possible
• Orders and maintains clinical and office supplies and equipment
• Follow and enforce company policies and procedures
• Keep current and changes in employment and privacy laws, HIPAA requirements and other relevant laws and regulations as related to medical office operations.
• Ensures the cleanliness of the facility
• Oversees equipment and ensures that it works properly
• Perform data entry and processing
• Develop and implement office policies and procedures
• Ensures that educational pamphlets and brochures of services are readily available for patients.

• Minimum of 5 years’ experience working in a medical office environment (front)
• Experience with MACRA/MIPS/Meaningful Use Attestation
• Minimum of 2 years’ supervisory experience
• Preferred 2 – 4-year college education
• Preferred medical billing & collections background
• Preferred knowledge of healthcare insurance
• Must have reliable transportation as errands may need to be run on a daily basis, ie bank, office supply store, etc.
• Firm grasp of medical terminology, diagnosis and procedures
• Experience with electronic medical records
• Must be flexible/eager to aid ALL staff in accomplishing goals as a team
• Strong customer service orientation
• Excellent telephone skills
• Must have excellent computer skills that include but not limited to Microsoft software
• Outstanding listening skills
• Positive, friendly, approachable disposition
• Ability to work with multiple priorities

• Continuous walking, standing about throughout the work shift
• Frequently bends, kneels and crouches
• Stooping and bending to files, supplies, mobility to complete errands
• Repetitive movements of hands, fingers and arms for typing and/or writing during work shift
• Frequently lifts, carries or otherwise moves and positons objects weighing 10-20lbs
• Continuous use of the telephone to verbally speak to patients, insurance companies and/or assigned by the Physician
• Ability to reach with hands and arms
• Must be able to handle stress
• Will view computer screens for long periods of time.
• Must be able to work standard office equipment: computers, fax machines, copiers, printers, telephones, etc
• Work requires hand dexterity for office machine operation

This is a great opportunity with a renowned West Hartford, CT Practice with great benefits and an environment that exudes a positive, respectful, and supportive culture.

Competitive Compensation Package

Salary commensurate with experience