Relationship Manager
- Full-time
Company Description
Quantum Electronic Payments delivers simple, secure, and customized payment solutions for merchants, advertisers and marketers. Reduce transaction costs, provide a better customer experience, and access a suite of innovative payment solutions that increase revenue and streamline operations.
We offer truly innovative payment processing solutions and an ever expanding line of products to help our merchants lower their costs, increase sales, expand their customer base, and operate more efficiently.
Job Description
Develop, implement, and maintain effective payments partnerships to align with the company's strategic needs
Optimize payments operation, reliability, quality, cost of payment methods and relationships using rigorous, data-driven performance evaluations
Maximize current partnerships through detailed and proactive account management, working with partners to define, iterate, stabilize and enable new initiatives and products
Manage new strategic relationships with our payment industry partners
Collaborate with partners to improve points of failures, resolve partner incidents, document processes and drive accountability / performance against contracted service levels
Identify improvements we can make to existing relationships with vendors
Research and analyze industry trends and opportunities to further distinguish its positioning and payments products
Identifying a strategic partnership between businesses.
Portfolio acquisition
Perform Statement Analysis
Perform additional duties as assigned.
Qualifications
2+ years of partner or relationship management experience in the payments industry
Experience negotiating, managing, acquiring/processing agreements
2+ years of relevant work experience in the payments space with a solid understanding of payment
Experience managing people - both directly and cross functionally
Analytical skills that can drive the development of reporting, tools and other business processes to smooth operations and enable analysis of nascent industry movements
Lead cross-functional initiatives and interact across diverse roles including engineers, business partners and executive leadership
Leverage strong written and verbal communication skills that can skillfully
Leverage strong relationship building skills with leaders and technical teams to drive result
Familiarity and/or experience in e-commerce, marketplaces, card not present transactions and/or merchant payments
Additional Information
All your information will be kept confidential according to EEO guidelines.
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