Duty Airport Manager

  • Full-time
  • Business Function: Airports
  • Parent Business Function: Customer Service
  • Time Type: Full time
  • Worker Sub-Type: Permanent
  • Entity: Qantas Airways Limited

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

  • Lead airport operations when it matters most. You'll take ownership of day-to-day performance, operational decision-making and customer outcomes. 
  • Drive airport performance and operational excellence. Lead continuous improvement initiatives and influence meaningful outcomes across the airport operation.  
  • Develop high-performing teams and a one-team culture. Coach, support and inspire people while fostering a safe, collaborative and customer-focused environment. 
  • Permanent full-time position based in Los Angeles - $78,000 - $88,000 USD per annum 

Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team. Airports are the heart of our operation. It’s here people connect with the spirit of Australia from the confidence of seeing and interacting with our people, to the sheer awe that comes from watching our aircraft take off and land. We see it as our responsibility to take ownership and drive outcomes, taking the organization forward.  

As a Duty Airport Manager – Los Angeles, you will lead the day-to-day airport operation across both above and below wing functions, ensuring safe, efficient and customer-focused outcomes. Acting as the senior operational leader on shift, you will drive airport performance, lead teams through dynamic operational challenges and play a key role in delivering exceptional customer experiences while maintaining the highest standards of safety, security and regulatory compliance 

You will be instrumental in shaping operational excellence across the airport, driving continuous improvement, leading transformational initiatives and fostering a high-performing one-team culture. Working closely with a broad range of internal and external stakeholders, you will influence operational outcomes, strengthen organizational capability and contribute to the achievement of key financial, operational and safety objectives 

To be successful, you will have: 

  • Demonstrated leadership experience in a complex operational environment with responsibility for people, safety and performance outcomes. 
  • A strong understanding of airport operations with a previous background within aviation. 
  • Proven experience leading and developing teams, driving engagement, accountability and performance. 
  • Strong operational judgement and the ability to make sound decisions under pressure while balancing customer, operational and commercial outcomes. 
  • A demonstrated commitment to safety leadership, regulatory compliance and continuous improvement. 
  • Strong stakeholder management, communication and relationship-building skills. 
  • A proven track record of achieving operational KPIs and delivering business outcomes. 

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. 

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

  • We have flexible leave options: Make use of leave and flexible working opportunities including 4 weeks’ vacation and 15 days sick leave for eligible employees. 
  • We are planning for the future: Our 401K match offering is 8% for eligible employees. 
  • We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 
  • We love to travel: Enjoy heavily discounted air travel from the USA to Australia and within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 

Qantas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Qantas is committed to the full inclusion of all qualified individuals. As part of this commitment, Qantas will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact the recruiter. 

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together. 

Advertising closes: Midnight Sunday 19 July 2026 (PST) 

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