Spark Foundry is a global media agency that exists to bring HEAT – Higher Engagement, Affinity, and Transactions – to brands. By combining flawless media fundamentals with aggressive innovation, Spark inspires consumers to pay more attention; to care more about our clients’ brands; and to buy more products and services from them.

Balancing the nimble spirit of a startup with the powerhouse soul of Publicis Media, Spark Foundry delivers the best of both worlds to a client roster that spans some of the world’s best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing the heat to challenger brands that want to act like giants, and to giant brands that want to act like challengers.

With a bottom-up culture that celebrates diversity and aims for all voices to be heard, Spark has become a magnet for the industry’s best talent, with one of the best retention rates in the industry. And by applying a whole-person approach to professional and personal development, Spark develops a workforce that is well prepared for today’s challenges, and also poised to create meaningful careers in the years to come. 

Because we know that heat arises the intersection of complementary forces, our professionals come from myriad disciplines and backgrounds: data, analytics, and insights; content and creative production; communications and strategy; finance and marketing; and sociology, psychology, and other liberal arts disciplines.
 

The Global Client Operations Vice President is a key role in delivering Spark’s Operational Powerhouse, an operational infrastructure that connects our people, process, and technology. This person is front and center in developing our strategy for how we will connect our people, process, and technology from strategy all the way through to activation/ delivery, and reporting. To support this role – the Global Operations VP leader has ownership of the below workstreams to direct end to end operations and connect with our client globally

Key Role Responsibilities:
•    Lead and support a global client lead and team through scoping, staffing and management of multi-million-dollar business covering large scale operational projects and multiple concurrent workstreams.
•    Manage discovery, standardization, best practices, and deployment of core global operations powerhouse, and external vendor services and platforms.
•    Support MSA/ SOW tracking and compliance.
•    Work with regional and local leads to ensure consistency in annual media budget oversight and in the collection, verification, auditing, invoicing, bill/ pay, reconciliation & resolution of media investment.
•    Leadership of the delivery, maintenance, and adoption of the global planned and purchased spend reporting dashboard. 
•    Set global guidelines for local market financial teams including but not limited to revenue forecasts, billing reporting, invoice management, hours tracking/ reporting, buy authorizations and client specific financial reporting needs. 
•    Creation and management of standardized processes across the business, understanding current pain points, and building a plan to address and map out an ideal process supported by a workflow/ collaboration management platform.
•    Management of taxonomy and data governance initiatives and team including strategy, recommendations, implementation, adherence, etc.
•    Management of ad tech team including ad tech/ tagging strategy, recommendations, standardized implementation, etc.
•    Support management of global reporting lead in partnership with analytics team to ensure delivery of global reporting dashboard to client.
•    Lead operational efficiency and automation initiatives that can be developed and deployed across markets.
•    Drive Connectivity across global/regional stakeholders and workstreams to understand priority activities, pilot opportunities, best practices, and performance, to surface insights across key capability areas.
•    Partner with internal stakeholders to continuously optimize cross-agency processes, synergies, and platforms, ensuring stakeholder buy-in and compliance to support opportunities to enhance productivity and improve efficiencies.
•    Tracking and reporting of operations powerhouse KPIs and support with cadenced quarterly business reviews.
•    Management of central global documents and case studies library.
•    Support Global Client Leader with all client facing operational needs
 

•    10+ years of marketing, advertising, operations, or program management experience.
•    Ability to understand business pain points from C-Level stakeholders – and develop a strategy to address the issues through application of improved operational process, people and/ or technology.
•    Clear accountability to evolve the business to become a more operationally functional team, ready for the future. 
•    Proactivity and proficiency delivering progress and completing work even with overlapping deadlines.
•    Experience developing C-level stakeholder presentations and presenting your thoughts and ideas.
•    Proactive, brave voice who will suggest new ideas and challenge the status quo, but can also help carry out the smart ideas of others.
•    Someone who likes to thrive on a team yet can also meet tight deadlines on independent assignments.
•    An individual who equally cares about his/her own career as well as your team members.
•    A team player who enjoys learning and is willing to lean into new opportunities…with a smile.

All your information will be kept confidential according to EEO guidelines.

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