Senior Associate, Client Operations

  • Full-time

Company Description

Thank you for considering joining Spark Foundry for the next step in your career. Our exceptional people (Sparklers) are what make us special, set us apart from the pack, and lead our agency and our clients into the future. Voices like yours are essential to our ability to connect with and remain relevant with increasingly diverse audiences. The perspective you bring helps ensure our solutions are fresh, and modern and help our clients grow.

At Spark Foundry, our purpose is clear: we bring HEAT to brands. HEAT stands for Higher Engagement, Affinity & Transactions. In other words, we get consumers to pay more attention, care more deeply about the brand, and buy more of its products and services.

Our Sparklers “bring their heat” - their unique superpowers and individual backgrounds – with them to work every day, and that heat is what has driven the continued growth of our culture and our brand.

Spark Foundry is not just a media agency. To our clients, we are true partners. This is not only a huge benefit to the brands we work with, but to our people as they expand their skills and expertise. We offer clients the best of both worlds: a startup spirit and a powerhouse soul. Our spirit embraces our ability to deliver high-touch service, boutique insights, bold creativity, and ever-evolving product and process, just like a startup. And our powerhouse soul comes to life through our unique marketplace access, best-in-class partnerships, and unparalleled buying clout to deliver our clients' increased value.

We believe a fulfilling and rewarding personal life inspires fresh thinking and the ability to create great work.

Job Description

The Senior Associate, Client Operations will be part of a growing Client Operations team on a well-known retail brand. This position has tremendous learning potential and provides the opportunity to work on a high-energy, highly visible account.

The Senior Associate supports the Operations Associate Director and Operations Supervisor with processes, systems management and general operations tasks as delegated. The person in this position will become very familiar with billing processes and reporting. The ideal candidate is someone with an analytic mindset, proactive problem-solving skills, and an eye for detail.

Role Objectives:
•    Assist with processing monthly billing and financial reporting
•    Assist the Operations Supervisor with miscellaneous Operations tasks and projects
•    Project-manage large teams for specific deliverables on a monthly or ad hoc basis
•    Work with entire investment team to lead monthly processes internally and externally
•    Pull and compile data monthly or as-needed 
•    Provide system support and access control for MediaTools and MBOX 

Qualifications


•    1+ year experience in operations, finance, project management or data analysis, preferably in a media agency or advertising agency
•    Marketing/advertising, business administration or finance preferred
•    Understands and can meet deadlines
•    Flexible and able to adapt to change in a fast-paced and constantly-changing environment
•    Able to multitask and take on a variety of projects
•    Must be pro-active, curious, and a creative problem solver
•    Strong math and analytical skills
•    Advanced MS Excel skills
•    Excellent project management skills
•    Excellent organizational skills and attention-to-detail a must
•    Demonstrated critical-thinking and problem-solving abilities
•    Positive, solution-oriented attitude 
•    Able to work successfully with teams and different personalities

Additional Information

All your information will be kept confidential according to EEO guidelines.

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