Client Manager – Digital Performance Media Planning

  • Full-time

Job Description

Spark Foundry is looking for a Client Manager with a strong performance media planning background to join us in Melbourne. We are one of the fastest growing agencies in Australia and the world.

At Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. That sounds nice, but to get to famously effective ideas you need some key ingredients.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Intelligence and technology. Big ideas, forensically measured. 

All that while being a good human?  Sound like you? Sound like where you’d like to be? We’d love to meet you.

WHAT BENEFITS DOES SPARK OFFER?

  • Enjoy a comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing through a range of initiatives including Yoga, Meditation, PT, a free subscription to the Calm app and education sessions that cover things like financial wellness, health & nutrition and so much more!
  • Extensive Learning & Development opportunities, including more than 15,000  learning programs via our online learning platform Marcel Classes
  • Our Publicis Liberté flexible working approach and an industry leading parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
  • A culture of open feedback and support to reach your goals through our My Performance Conversation program
  • Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for advancement and collaboration with our global network

THE PURPOSE OF THIS ROLE

The purpose of the Client Manager role is to create media strategy and implementation recommendations across all media for their clients and oversee the delivery of all campaigns.  This role requires strong digital performance planning experience, knowledge of the media marketplace, tools and market dynamics.

They must ensure attention to detail in all facets of their teams work and take responsibility for any errors that occur. The Client Manager is also responsible for directly managing any Co-ordinators and Planning Executives within the client team and supporting the senior client leads in managing the client relationship through regular communication, presentations, WIP’s, and financial process

WHAT KEY RESPONSIBILITES DOES THIS ROLE HAVE?

  • Pro-actively manage the development of media initiatives which satisfy client objectives within the given timeframes
  • Manage day to day tasks and workloads of coordinator as well as Planning Executives.
  • Support Directors in helping clients achieve their business objectives, even if they’re not directly related to a current brief. For example, setting up a schedule of training modules on different media innovations, or collation of regular updates / state-of-play reports on current media channels.

WHAT BEHAVIOURS DOES OUR DREAM CLIENT MANAGER HAVE?

  • Passionate about the media and advertising industry with an interest in new technology
  • Confident and engaging interpersonal, presentation and communication skills, able to guide and influence key stakeholders.
  • Ability to keep themselves and their team accountable for their outputs
  • Strong organisational skills with the ability to juggle multiple priorities
  • Able to think creatively, laterally and conceptually
  • Develops professional relationships with media partners, understanding the information sharing boundaries
  • Attention to detail that is second to none

KEY REQUIREMENTS

  • 4-6 years’ experience in a similar role in media
  • Experience working on a performance lead client and exposure to banking, financial services experience advantageous but not required
  • Experience with performance media planning required.
  • Preferably a University degree or higher education qualifications
  • Expert across the following Office platforms: Word, PowerPoint and Excel
  • Possess sound financial management skills
  • Strong media understanding including an understanding and experience in using the full suite of media planning and measurement tool

 We recognise balance and difference is important in all business.  We encourage you, whatever your background, gender, religion or sexual orientation to apply.  If you need other considerations or adjustments please highlight in your application and our Recruiter will be in touch.

WHAT DOES LIFE AT SPARK LOOK LIKE?

We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s behaviour led and reinforced through our values.  Mental health and wellbeing is something we take seriously– It’s championed by our own people internally and is a regular conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at reinventing how we connect with each other.

Internal Reference: REF87327S

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