Senior Social Manager

  • Full-time

Company Description

We are Zenith. We invented the media agency in 1998, and 12 years later we were the first to put effectiveness at the heart of our work, when we became the ROI Agency. For us, ROI is about improving the fortunes of brands. All 450 of us come to work every day with the aim of leading our clients down more profitable paths.

But that is getting harder. With new channels, data sources and technologies multiplying the decisions you have to make every day, there are so many possible paths to success. At the same time, the asks of communications are bigger than ever: ‘make my brand no.1’, ‘help me become the most loved brand in the category’, ‘get me growth whilst my competitors decline.’ So we HAVE to help clients make bolder moves. We need to take them down different, braver, more profitable paths. That’s what we do.

Zenith is one of five distinct agency brands within Publicis Media, one arm of Publicis Groupe. Publicis Media is a brand led organisation powered by the scale and insight of the practices; Publicis Media Exchange, Publicis Media Content, Performics, Data Sciences and Commerce.

Job Description

Working on an exciting entertainment client of ours, the Senior Social Manager will focus on delivering market leading Activation, Client Servicing, Innovation and Measurement for one of Zeniths flagship accounts. The role entails managing a team of execs and overseeing planning and implementation across Paid Social platforms (Facebook, Instagram, Snapchat and Pinterest), across the range of client products.

  • Clear and timely communication with clients and other members of the team
  • Ensure client strategy is followed and day to day campaign planning is in line with wider client business goals.
  • Provide support for your direct report as well as opportunities for development and learning. Have one to one career development catch ups at least once per month.
  • Define and develop your team organizational approach: primary point of contact for each stakeholder and overarching client strategy/goal on each brand.
  • Implement and develop efficient standard processes across the team to streamline tasks.
  • Champion best practice and produce at least one case study worthy piece of work per quarter.
  • Execute at least one significant test & learn per quarter, with the aim of feeding into the holistic learning agenda on the account and continuously improving performance.
  • Disseminate key platform updates to the rest of the team and agency.
  • Ensure your team delivers a high standard of work across planning, reporting, optimization, communication, billing, reconciliation and all other tasks required as part of running the account.
  • Help facilitate a strong ‘team’ ethos and exhibit focused and positive team leadership.
  • Ensure client and agency targets are achieved and effectively grow Paid Social revenue.

Qualifications

  • Must currently be an account manager in a paid social team (c. 3 yrs. experience)
  • Experience planning, managing and activating large-scale brand and direct response campaigns.
  • Advanced knowledge of Facebook family of apps, Twitter, Pinterest and Snapchat.
  • Ability to meet deadlines in a fast-paced environment.
  • Familiarity with the principles of common attribution models, understands the current industry challenges around measurement and can confidently articulate the limitations of third party measurement solutions for view ability and conversion tracking for paid social.
  • Strong leadership, communication skills and ability to engage with client and agency stakeholders.
  • Be solution driven and innovative with how they drive performance for their accounts.

Additional Information

  • Life Assurance
  • Travel Loan
  • On-site subsidised cafe/restaurant
  • Lots of local discounts (Westfield shopping app etc)
  • Discounted gym
  • Training and development programmes
  • Flexible working and many more
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