We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 3,000 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Join our international team and be the key support to clinical research projects, streamlining communication, maintaining systems and managing documents & information.

This role is office-based in Banja Luka, Bosnia and Herzegovina

Communication and Site Management

• Exchanges data, documents and other project relevant information between investigative sites, site vendors and the project team, and with other PSI departments
• Ensures order, receipt, inventory storage, distribution, return/recall and reconciliation of clinical supplies
• Ensures proper administration of sites and vendors payments, as applicable
• Ensures regulatory and ethics committee submissions and notifications
• Coordinates preparation for and follow-up on site, TMF and systems´ audits and inspections
• Supports the organization of internal team meetings including preparation of agendas and minutes, and also of Investigator’s Meetings
• Maintains study-specific and corporate tracking systems

Document Management

• Maintains Trial Master File (TMF)
• Performs TMF review and oversight at country and site level
• Prepares, distributes, and updates Investigator Site Files (ISF) and ISF checklists
• Revises and checks translation status

Safety Management

• Ensures proper safety information flow with investigative sites

• College/University Degree (preferably Life Sciences)
• Prior administrative experience is a plus
• Proficiency in standard MS Office applications
• Full working proficiency in English, Bosnian and Serbian
• Good organizational and planning skills, problem-solving abilities, and flexibility
• Detail-oriented, able to multi-task and work effectively in a fast-paced environment
• Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.

Please submit your resume in English.