The Retirement Living Council is the national leadership body representing the retirement living sector, championing policies that support greater investment in age-friendly communities across the country. It is also a dedicated national division of the Property Council of Australia.

To assist the Retirement Living Council with the administration of RLC operations, Code of Conduct Administration and provide exceptional customer service as the first point of contact to RLC members, residents and other stakeholders.

• Provide general administrative support to the RLC Division, as directed by the Executive Director.

• Provide administrative support to the RLC team.

• Manage the implementation, promotion, and effectiveness of the RLC Code of Conduct

• Manage the Code signatory administration process.

• Provide administrative support for the National Retirement Living Summit and National Retirement Living Awards programs.

• Demonstrated high level of experience with MS Office.

• Ability to work in a structured manner, with well-developed planning, organisational, multi-tasking and time management skills.

• Previous experience in a professional customer service environment in reception or office administration role.

• Excellent communication and customer service skills, in person and by phone. Adapts communication style and medium to suit message and audience.

• Articulate, polished phone manner and appearance.

• Excellent time management and ability to prioritise.

• Takes the initiative and proactively seeks ways to improve processes.

• Flexible work attitude and is a team player.

• Able to manage relationships with members and contractors.

• Employs active listening skills to confidently and professionally diagnose and solve problems.

• Demonstrated experience in working beyond expectations and going beyond what is required.

• Minimum 2-5 years’ experience in a similar role

The Property Council is proud to be named an Inclusive Employer 2022-2024 (Diversity Council of Australia). We encourage applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Property Council of Australia
Level 1, 11 Barrack Street
SYDNEY NSW 2000
P: 9033 1900
www.propertycouncil.com.au