PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood. 

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

As an Enterprise Application Leader, you’ll play a pivotal role in shaping and optimizing our organization’s Enterprise Application landscape. Your primary focus will be on Workday—the cornerstone for our HR and Finance system processes. Driving digital transformation, collaborating with cross-functional teams, and ensuring seamless application experiences.

1. Workday Strategy and Roadmap

· Develop and execute a strategic vision for Workday, aligning it with our business objectives.

· Collaborate with senior leadership to define the roadmap for Workday enhancements, integrations, Workday AI and feature adoption.

· Stay abreast of industry trends and best practices related to Workday and other enterprise applications.

2. Implementation and Deployment

· Lead end-to-end Workday enhancement projects, from requirements gathering to post-go-live support.

· Work closely with internal cross functional teams as well as external partners to ensure successful deployment of new features and integrations.

· Drive change management efforts to maximize user adoption and minimize disruption during transitions.

3. Stakeholder Management

· Engage with business leaders, functional teams, and end-users to understand their needs and pain points.

· Foster strong relationships with HR, finance, and IT teams to ensure Workday aligns with their processes.

· Advocate for Workday as a strategic enabler, emphasizing its impact on productivity and data-driven decision-making.

4. Governance and Compliance

· Establish governance processes for Workday, including implementation of changes, security controls, access management, and data privacy.

· Ensure compliance with relevant regulations and internal policies.

· Oversee any needed audits and address any audit findings related to Workday.

· Engage with other platform teams to align on global data management.

5. Optimization and Continuous Improvement

· Monitor system performance, identify system and process bottlenecks, and propose enhancements.

· Define and manage to KPIs

· Champion a culture of continuous learning, encouraging users to explore Workday’s full capabilities.

6. Financial, Partner and Staff Management

· Manage all financial aspects for the department

· Manage vendors engaged to maintain and enhance Workday and any other applications in the Enterprise ecosystem

· Lead and manage small internal team and outsourced team responsible for maintaining, optimizing and enhancing outcomes supporting Press Ganey Forsta

• 10+ years Proven track record in leading large-scale Workday implementations and managing the platform throughout its lifecycle.
• Deep understanding of key business processes (Procure to Pay, Order to Cash, Hire to Retire, Record to Report) and best practices.
• Familiarity with other enterprise applications (e.g., Salesforce, other Tier 1 ERP, ServiceNow) is a plus.

Leadership Skills

• 10+ years’ Experience leading, inspiring and guide teams, influencing stakeholders, and driving change and superior customer support.
• Excellent communication and negotiation skills.

Technical Proficiency

• Deep understanding of Workday modules, including Financials, HCM, Payroll, Benefits, and Talent Management.
• Experience with Workday integrations (EIB, Studio, Cloud Connect) and reporting tools (Workday Report Writer, Prism Analytics).

Strategic Thinking

• Visionary mindset to align Workday capabilities with organizational needs.
• Ability to balance short-term tactical goals with long-term strategic vision.

Education:
Bachelor’s degree in Information technology, business administration, or a related field.  MBA preferred.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. 

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 

The expected base salary for this position ranges from $185,000-$225,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.  

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/