Great breaks start with great people.

At Potters Resorts Five Lakes, we bring together fantastic food, entertainment and leisure experiences to create fully inclusive breaks our guests love. Behind every memorable stay is a team who take pride in what they do and support each other to make it happen.

Our Kitchen Porter team plays a vital part in keeping our two busy kitchens running smoothly. As Head Kitchen Porter, you’ll lead from the front, bring out the best in your team and help create a workplace where people feel valued.

If you enjoy getting stuck in, setting high standards and helping others succeed, we’d love you to be part of the team.

Reports to Executive Head Chef 

Hours 40 hours per week working 5 out of 7 days  

Pay £15 per hour  

Role purpose 

A hands-on role leading the Kitchen Porter team across our two busy kitchens. Working alongside the team, you will help deliver consistently high cleaning standards, keep wash-up operations running smoothly and build a supportive working environment where people feel welcome and want to stay. 

Leading and supporting the team 

• Lead by example, taking an active part in washing up and cleaning throughout the shift. 

• Allocate daily duties across both kitchens, explain priorities clearly and adjust tasks during busy periods. 

• Work with the Executive Head Chef to plan and agree rotas, staffing cover and breaks. 

• Welcome new starters, show them how to do the job safely and check in regularly as they settle into the team. 

• Give practical guidance and fair, constructive feedback, recognising good work and encouraging teamwork. 

• Listen to team concerns and raise staffing, training or performance issues promptly with the Executive Head Chef, including anything affecting morale or retention. 

Cleaning standards and daily checks 

• Carry out and oversee the cleaning of crockery, cutlery, utensils, pots, pans and kitchen equipment, ensuring clean items are stored correctly and available for service. 

• Keep floors, wash-up areas, storage spaces and waste areas clean, organised and free from hazards across both kitchens. 

• Carry out and oversee the cleaning of food storage, preparation and service areas across both kitchens including, Walls, Floors, Ceilings, Inside fridges and freezers, Store rooms and equipment. 

• Take a proactive approach to managing the completion of all cleaning schedules making sure daily and planned deep-cleaning tasks are completed as per the schedule and to the required standard 

• Work with the Head chef to ensure Cleaning schedules are reviewed and regularly updated to reflect all areas of the kitchen are cleaned and maintained inline with the company’s expectation  

• Check cleaning standards throughout the shift, address anything missed and give clear guidance where improvements are needed. 

• Complete end-of-shift cleaning checks and records, making sure allocated areas are left to the agreed standard and any outstanding tasks are handed over clearly. 

Hygiene and safe working 

• Follow the resort’s hygiene and health and safety procedures and help the team use cleaning chemicals, equipment and PPE correctly. 

• Ensure cleaning chemicals are labelled, stored and used in line with COSHH procedures and the instructions provided. 

• Report equipment faults, hazards, accidents and maintenance needs promptly to the Executive Head Chef or duty kitchen manager. 

• Assist with cleaning inspections and complete any agreed follow-up cleaning actions. 

Supplies and waste 

• Check stocks of cleaning chemicals, washing-up supplies and PPE, requesting replenishment in good time. 

• Use chemicals and supplies correctly to avoid unnecessary waste. 

• Ensure waste is removed regularly, separated correctly and kept in clean, tidy waste areas. 

Skills and experience 

• Experience as a Kitchen Porter in a busy kitchen, with a practical understanding of cleaning and hygiene standards. 

• Experience guiding colleagues, or the ability and confidence to take the next step into a hands-on supervisory role. 

• A friendly, fair and approachable manner, with the patience to help new colleagues learn. 

• Good organisation, clear communication and the ability to prioritise calmly during busy service periods. 

• Reliability, attention to detail and a willingness to work alongside the team. 

• Ability to carry out the physical duties safely, using appropriate equipment and support. 

Why Choose Potters Resorts Five Lakes?

Lead a team. Take pride in your work. Enjoy the rewards.

Keeping our busy kitchens running takes teamwork, energy and great leadership. As Head Kitchen Porter, you’ll make a difference every day — and here’s what you can look forward to:

🍔 Meals on us – enjoy free meals while you’re on duty.
🏋️‍♀️ Make time for you – free access to our gym and leisure facilities.
🎓 Develop your leadership skills – ongoing training and support through our Potters Academy to help you grow in your role.
🏆 Feel appreciated – regular team recognition, awards and treat days to celebrate your hard work.
🎁 Share the enjoyment – Friends & Family discounts, alongside a range of employee benefits.
🤗 Lead a team you’re proud of – work alongside your colleagues, help them develop and build a supportive team where everyone’s contribution matters.

Ready to roll up your sleeves, bring out the best in others and lead by example? We’d love to hear from you.

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.