This role is fully remote.

ARE YOU READY TO TRANSFORM HOW GLOBAL SUPPLY CHAINS OPERATE?

This is not a traditional CIO or enterprise IT leadership role.

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WE ARE LOOKING FOR SOMEONE WHO CAN COMBINE LEADERSHIP AND HANDS-ON SYSTEMS EXPERIENCE TO HELP BUILD HOW THE BUSINESS RUNS.

YOU WILL WORK DIRECTLY WITH THE CEO AND LEADERSHIP TEAM TO IMPROVE WORKFLOWS, MODERNIZE SYSTEMS, DRIVE AUTOMATION, AND BUILD THE LONG-TERM TECHNOLOGY ROADMAP OF THE COMPANY.

You must be able to bridge technology, operations, commercial teams, and leadership in a highly collaborative way.

The right person for this role is excited to lead, comfortable making strategic decisions, and still close enough to the systems and operations to understand how everything works day to day.

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Our client is a technology-driven freight forwarder that leverages modern systems and data to improve visibility, automation, and decision-making across global logistics operations.

Global logistics is one of the largest and most complex industries in the world. It moves trillions of dollars in goods every year, yet much of it still relies on manual workflows, fragmented systems, and limited visibility.

That is changing.

Our client is investing heavily in building and evolving the internal technology ecosystem that powers its operations and client experience. The goal is not to build a SaaS product, but to create a highly efficient, technology-enabled logistics operation that delivers better outcomes for customers.

They are in the middle of a major transformation:

• Migrating to a Salesforce-centered architecture
• Modernizing core operational systems and workflows
• Introducing automation and data-driven decision-making across the business
• Enhancing client experience through improved visibility and system capabilities

Culture

The company has approximately 30 employees and a tight-knit, high-trust culture built on the belief that taking care of employees leads to better outcomes for customers.

Company values:

• Ownership and accountability
• Collaboration and transparency
• Respect and openness
• Builders who take initiative

Benefits:

• Performance-based bonus (5%)
• Profit sharing (10% of company profits distributed annually)
• 401(k) with company match (traditional and Roth options)
• Comprehensive benefits package covering health, retirement, insurance, and financial wellness support
• Flexible, employee-first perks including generous PTO, mental health days, remote work flexibility, and team-driven culture initiatives
• Opportunity to shape a company-wide technology strategy

Our client is hiring a Senior Director of Technology & Digital Transformation to lead the evolution of its technology ecosystem and support the company’s next phase of growth. 

You will be responsible for shaping the systems, architecture, and integrations that support logistics workflows across operations, finance, and client experience.

The company is currently undergoing a digital transformation, including transitioning from a legacy TMS to a modern system and further developing its Salesforce-centered environment.

You will own and improve end-to-end operational workflows, not just systems, across logistics execution, tracking, and customer delivery. Your focus will be on building scalable systems that drive measurable business outcomes.

Responsibilities

• Own and lead the company’s technology roadmap and digital transformation initiatives

• Manage and mentor a small technology team

• Improve logistics workflows, operational systems, and business processes

• Lead integrations across TMS, CRM, operational, and customer-facing systems

• Act as the bridge between technology, operations, commercial teams, and leadership

• Drive automation, AI, and data-driven operational improvements

• Support architecture, workflow, and system design decisions across the business

The ideal candidate is someone who has built how a logistics company actually runs, not just managed the technology behind it.

• 7 to 12+ years of experience in technology leadership within logistics, freight forwarding, or supply chain environments

• Strong leadership presence and ability to operate as part of a senior leadership team

• Experience leading teams and owning technology strategy in lean, fast-moving companies

• Strong ability to communicate complex technical concepts clearly to non-technical stakeholders

• Deep understanding of workflows, integrations, and systems architecture within logistics or freight forwarding environments

• Hands-on experience improving or building logistics systems and operational processes

• Experience with TMS, CRM, Salesforce, customer-facing platforms, or similar operational systems

• Comfortable balancing strategic thinking with practical execution

Interview Process

We value thoughtful hiring and long-term fit. The interview process includes:

• Initial conversation with our team
• Direct conversation with the CEO
• Leadership interview (3-person panel interview)
• Competency-based exercise

About SaaS Talent

SaaS Talent is more than just a recruiting company. We're your hiring, business development and growth partner with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business. We've worked with 100+ companies and helped them achieve their goals. From streamlining sales, marketing, and operations to hiring ideal talent and getting funding, if you're struggling to grow, we're an ideal choice.

Reach out to us at www.saas-talent.com to learn more about how we can help you.

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