Director of Marketing Operations

  • 418 S Dawson St, Raleigh, NC 27601, USA
  • Full-time

Company Description

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.  Our culture is passionate, dynamic, and fun.

Job Description

What you'll do: 

As Director of Marketing Operations, you will create and manage scalable processes for budgeting, execution, reporting and performance optimization of digital and traditional programs and campaigns. Reporting to the CMO, you’ll work closely with sales, finance and the marketing team to establish metrics, goals, benchmarks and budgets; measure performance and work with the team to optimize spending to highest yield. You’ll also play a substantial role in marketing automation, CRM and other marketing and Adtech tools.


Who you are:

  • 10-15 years experience in marketing operations, revenue marketing or performance marketing roles, ideally for B2B organizations.

  • Driven, self-starter with superb analytical skills and mastery of marketing data.

  • Deep knowledge of marketing automation, CRM and ABM platforms (ideally, Marketo, Salesforce, and Engagio) and familiarity or fluency with BI and dashboarding tools.

  • Exceptionally organized and detail oriented with an ability to manage multiple projects at once.

  • Excellent communicator with the ability to tell simplified data-driven stories in verbal, written and visual forms.

  • A spreadsheet wizard and a data slayer with a deep understanding of marketing channels, campaigns, processes and KPIs.

Additional Information

Why Pendo?

  • We are a passionate and fast-growing startup culture

  • You will gain experience in a diverse and exciting set of technologies and clients

  • You can enjoy frequent company and team-building events

  • We are located in the heart of Downtown Raleigh, one of the fastest growing cities in the Southeast

  • Join our team and you will have a real impact on Pendo’s future and direction

Benefits and Perks

  • Company Equity

  • Health, dental, and vision benefits 100% covered for your entire family

  • 401K

  • Open vacation policy

  • Lots of company swag...hope you like pink!

Hear from other Pendozers on why it's so great working at Pendo.

Check out this video of our CEO Todd Olson speaking about Pendo.

  • All your information will be kept confidential according to EEO guidelines.

  • No Agencies Please.

  • Must be eligible to work in the U.S.

Videos To Watch