Associate Scrum Master

  • 418 S Dawson St, Raleigh, NC 27601, USA
  • Full-time

Company Description

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.  Our culture is passionate, dynamic, and fun.

Job Description

The Scrum Master is responsible for coaching and guiding our existing development teams in the core practices of Agile methodology and Scrum.  As a Scrum Master you will play a key role in the ongoing improvement of our Agile practices.

What you’ll do:

  • Coach and serve 1–3 Scrum teams by ensuring Scrum practices and removing impediments.

  • Organize and facilitate daily stand-up, sprint planning, sprint review, sprint retrospectives, and backlog grooming sessions

  • Guide team in estimating practices and facilitate team estimates

  • Coach team(s) to become self-organized and able to hit commitments at high level of quality.

  • Foster an environment of continuous improvement and team empowerment so that our teams reach their full potential for productivity, engagement, and morale.

  • Measure, evaluate, and communicate team metrics

  • Support Product Manager with respect to priorities and scope

  • Facilitate discussion and conflict resolution among team members.


Who you are and what you possess:

  • Enthusiastic team player with outstanding organizational, communication, and interpersonal skills conducive to team development

  • Understanding of the fundamentals of software development processes and procedures

  • Demonstrated leadership and mentoring skills

  • Strong knowledge and experience in facilitation, continuous improvement, empowerment, transparency and servant leadership

  • Knowledge of Agile approaches – Kanban, Scrum, XP, etc.

  • Certified Scrum Master (CSM) Certification preferred

  • A Bachelor’s or equivalent work experience

Additional Information

Why Pendo?

  • We are a passionate and fast-growing startup culture

  • You will gain experience in a diverse and exciting set of technologies and clients

  • You can enjoy frequent company and team-building events

  • We are located in the heart of Raleigh, one of the fastest growing cities in the Southeast.

  • Join our team and you will have a real impact  on Pendo’s future and direction.

Benefits and Perks

  • Company Equity for the team

  • Health, dental, and vision benefits 100% covered for your entire family

  • 401K

  • Open vacation policy

  • Free weekly lunches and fully stocked kitchen with drinks, goodies and balanced snacks

  • Free parking or monthly stipend for other modes of transportation (biking, walking, do you skate?)

  • Lots of company swag...hope you like pink!

Hear from our Pendozers on why it's so outstanding  working at Pendo. 

Check out this video of our CEO Todd Olson speaking about Pendo.