Director of Communications

  • 418 S Dawson St, Raleigh, NC 27601, USA
  • Full-time

Company Description

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and attack what truly drives product success. Our mission is to improve society’s experience with software.

Come join one of the fastest-growing startups, supported by top tier institutions like Battery Ventures, Salesforce Ventures, and Spark Capital.

Our culture is passionate, fast paced, and fun!

Job Description

The Director of Communications will manage all outbound communications efforts including announcements, events, product launches and proactive outreach to help grow Pendo brand awareness and visibility with key constituencies in targeted global markets. The ideal candidate will be an exceptional brand storyteller and communications professional with deep expertise and a proven track record working with B2B technology companies in agency or in-house PR, AR and/or communications leadership role. This player/coach will balance a combination of individual contribution and management of agencies, freelancers, and/or direct reports. 

What you will do:

  • Define and execute a communications strategy to capitalize on Pendo product innovation, customer success, and company milestones.

  • Manage all aspects of press releases and company announcements, including drafting releases, managing approvals, coordinating distribution and follow up.

  • Cultivate and manage media and influencer relationships with national, regional and local business and industry press, industry analysts, bloggers and other influencer communities.

  • Manage and execute speaking and awards programs and contribute to thought leadership initiatives, including placement of byline articles in targeted media outlets.

  • Oversee social and customer marketing programs


Who you are and what you possess:

  • Bachelor’s degree in a related field; master’s degree a plus.

  • 10+ years’ experience in agency and/or in-house PR, AR and/or communications leadership roles with deep understanding of B2B technology markets.

  • Exceptional written and verbal communications skills.

  • Established business, trade, blogger and analyst relationships.

  • Motivated self-starter with excellent organizational skills and work ethic.

Additional Information

Why Pendo?

  • Passionate and high-growth startup culture
  • Work with an exciting and diverse set of technologies and clients
  • Frequent company and team-building events
  • Located in the heart of downtown Raleigh
  • Work with a great team & make a real impact on Pendo’s future and direction

Benefits and Perks

  • Company Equity
  • Health, dental, and vision benefits (covered day 1 of employment)
  • 401K
  • Open vacation policy
  • Free weekly lunches and fully stocked kitchen with drinks, goodies and healthy snacks
  • Free parking or monthly stipend for other modes of transportation
  • Lots of company swag...hope you like pink!

Hear from other Pendozers on why it's so great working at Pendo.

Check out this video of our CEO Todd Olson speaking about Pendo.

  • All your information will be kept confidential according to EEO guidelines.

  • No Agencies Please.

  • Must be eligible to work in the U.S.

Videos To Watch