Office Manager

  • Raleigh, NC
  • Full-time

Company Description

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and attack what truly drives product success. Our mission is to improve society’s experience with software.

Come join one of the fastest-growing startups, supported by top tier institutions like Battery Ventures, Salesforce Ventures, and Spark Capital.

Our culture is passionate, fast paced, and fun!

Job Description

In this role you will ensure that Pendo's headquarters and all office systems/processes run smoothly. Your responsibilities will include (among many other things!) monitoring our front-desk space, managing all vendor relationships, administering day-to-day office functions, handling ongoing requests of Pendo employees and ensuring that the facilities are clean, orderly, and safe. 

What you will do:

  • Serve visitors by greeting, welcoming and directing them appropriately.

  • Answer, screen and forward any incoming phone calls while providing basic information when needed.

  • Receive and sort daily mail/deliveries/couriers.

  • Supervise the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.

  • Supervise the maintenance of office equipment, including copier, fax machine, etc.

  • Responsible for the facilities day-to-day operations (such as distributing building access keys and back-up to security access cards, etc.).

  • Responsible for ordering supplies, refreshments, and catering as needed.

  • Assist with planning and execution of on-site and off-site company events.

  • Acting as a facilities liaison by creating work order tickets and addressing building issues.

  • Participate as needed in special department projects.

  • Assist with all office vendor management.


What you possess:

  • 1+ years of direct office management experience (preferred office size 100+ employees)

  • Experience in a startup or high-growth work environment

  • Strong sense of independence and ability to self manage in the work place

  • Excellent oral/written communication skills

  • Ability to be resourceful, proactive and innovative in dealing with office issues that may arise

  • Ability to organize, multitask, prioritize numerous requests daily

  • Knowledge of office operations and event facilitation

  • Ability to handle multiple tasks in a time-sensitive, fast-paced environment

Additional Information

Why Pendo?

  • Passionate and high-growth startup culture
  • Work with an exciting and diverse set of technologies and clients
  • Frequent company and team-building events
  • Located in the heart of downtown Raleigh
  • Work with a great team & make a real impact on Pendo’s future and direction

Benefits and Perks

  • Company Equity
  • Health, dental, and vision benefits (covered day 1 of employment)
  • 401K
  • Open vacation policy
  • Free weekly lunches and fully stocked kitchen with drinks, goodies and healthy snacks
  • Free parking or monthly stipend for other modes of transportation
  • Lots of company swag...hope you like pink!

Hear from other Pendozers on why it's so great working at Pendo.

Check out this video of our CEO Todd Olson speaking about Pendo.

  • All your information will be kept confidential according to EEO guidelines.

  • No Agencies Please.

  • Must be eligible to work in the U.S.

Videos To Watch