Technical Engineering Manager

  • Raleigh, NC
  • Full-time

Company Description

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and attack what truly drives product success. Our mission is to improve society’s experience with software.

Come join one of the fastest-growing startups, supported by top tier institutions like Battery Ventures, Salesforce Ventures, and Spark Capital.

Our culture is passionate, fast paced, and fun!

Job Description

The Technical Engineering Manager will lead, manage, and inspire a team of highly skilled engineers as well as actively contribute to the front end or back end development of our product.

We have built our backend in Go on Google's App Engine platform. We need engineers who can make sure our technology scales. We're handling tens of millions of events a day and that number just keeps going up. You'll work with App Engine, Google's Datastore, BigQuery, Google Cloud Storage, and whatever other interesting platforms Google opens up.

We have two front-line products that require rigorous engineering to accomplish our goal. We use technologies such as AngularJS, D3 and Highcharts to make beautiful displays out of very large data sets.

Our Agent, the integration into our customer’s application, is the most important code in the company. It collects usage data and is responsible for showing guides to millions of people. Also, it lives in a hostile environment… other people’s code! If it has a problem so will our customer’s app; we’ve got to make it perfect.

Pendo wants someone who is excited about projects like the ones described above, who is passionate about finding interesting and innovative ways to build and test code, or who finds collecting, organizing, aggregating, and analyzing lots of data, in near real time, with ever-changing queries an exciting challenge. We are passionate about rapid development, continuous testing, and constant improvement.

What you’ll do:

  • Direct and manage engineering teams in an agile environment

  • Develop and mentor upcoming leaders and key engineers

  • Assess project requirements, resources, milestones and specific deliverables

  • Oversee daily activities of team and provide direction and guidance as needed

  • Work closely with Product Management to ensure alignment and on time delivery

  • Assess, minimize and mitigate potential risks

  • Collaborate on key architectural decisions and design considerations to ensure high quality, scalability and resiliency

  • Write high-quality code that complies with design specifications and meets development and support requirements.


Who you are:

  • You have 4+ years of Software Engineering experience with progressively increasing responsibilities

  • You have 1+ years of experience in managing or leading teams

  • Proven experience in a fast paced, high volume product development environment

  • Demonstrated ability to motivate and innovate, excellent team building and leadership skills

  • Demonstrated capability in working with cross-functional teams and promote a collaborative, results-focused environment with immediate team members and internal partners.

  • Front end:

    • Have built a web application for a non-trivial number of users.

    • Worked across the full stack of technologies but found that the most rewarding part of your day tends to come from solving those pesky problems that only occur when building an user interface.

  • Back end:

    • Experience building web infrastructure in a modern programming language (such as Go, Java, Python, or Ruby)

    • Working knowledge of NoSQL databases would be nice, and experience in cloud environments (such as AWS or the Google Cloud Platform) is a plus.

Additional Information

Why Pendo?

Passionate and high-growth startup culture
Work with an exciting and diverse set of technologies and clients
Frequent company and team-building events
Located in the heart of downtown Raleigh
Work with a great team & make a real impact on Pendo’s future and direction

Benefits and Perks

Company Equity
Health, dental, and vision benefits (covered day 1 of employment)
Open vacation policy
Free weekly lunches and fully stocked kitchen with drinks, goodies and healthy snacks
Free parking or monthly stipend for other modes of transportation
Lots of company swag...hope you like pink!

Hear from our Pendozers on why it's so great working at Pendo.

Check out this video of our CEO Todd Olson speaking about Pendo.

  • All your information will be kept confidential according to EEO guidelines.

  • No Agencies Please.

  • Must be eligible to work in the U.S.

Videos To Watch