OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.

As the OUTsurance OTR (on-the-road) Investigator you will be responsible for the following:

Responsibilities

• Liaise with internal and external clients with a focus on investigating all claims
• Investigating various claims
• Excellent administrative skills  
• Have a valid driver’s license and passport, Be prepared to travel country wide as this skill set is a national component.

• Matric
• An assessing/ investigation related tertiary qualification will be beneficial.
• Valid driver’s licence
• Valid passport

Experience requirement:

• Must have investigative experience – preferably Insurance investigative experience, investigating claims.
• Claims assessing / investigative background and face to face client experience in the insurance industry will be beneficial

Competencies and Skills

• Excellent interpersonal and communication skills (verbal and written)
• Computer literacy is essential
• Investigative know-how is essential
• Conflict handling
• Self-disciplined and self-motivated (must be able to work independently)
• Problem solving/initiative
• Negotiating
• Stress tolerance
• Tenacity and resilience
• Customer service oriented
• Deadline and results oriented
• Attention to detail
• Takes ownership and responsibility
• Adaptability
• Must have a valid passport and driver's licence

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition.

 Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential. In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.