Zengage helps you build your dedicated outbound sales call center in the Philippines, without the overhead of managing your own branch. From office facilities to payroll, human resources and IT, we take care of it so you can focus on managing your team.

IT Manager Responsibilities

• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness

IT Specialist Responsibilities

• Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware and software
• Training computer users
• Training other staff on troubleshooting and diagnosing problems

IT Manager Requirements

• Proven working experience as an IT Manager or relevant experience
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Expertise in data centre management and data governance
• Hands-on experience with computer networks, network administration and network installation
• Ability to manage personnel
• BS in Computer Science, MIS or similar field

IT Specialist Qualifications

• An associate degree in Computer Science or related field
• A strong working knowledge of computer systems, hardware and software
• Good problem-solving, analytical, and team working skills
• Excellent communication and interpersonal skills
• An openness to learning new technologies

ENJOY THESE BENEFITS:

• Paid training
• Benefits after 6 months
• Career pathing and advancement opportunities
• Competitive Salary and more!