Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to 5,000 employees in 17 countries, launched over 40 products, and serve over 230 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and grow outside your comfort zone. We operate in small teams that work closely together to create incredible things.   Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.  We believe solving complex problems starts by building strong infrastructure and platforms supported by engineers working with cutting-edge technology.  As a dev-centric company, we rely on testing, implementing smart feedback loops, measuring impact, and using “fail fast” methodologies to keep our high-scale traffic and advanced products in constant progress with a 99.99% uptime.

• Collaborate with cross-functional teams to design, develop, and maintain backend systems that power our customer care services.
• Participate in the full software development lifecycle, from requirements gathering to deployment and maintenance.
• Write clean, efficient, and scalable code in Java, Scala, Python, and Node.js, ensuring high-quality software solutions.
• Utilize microservices architecture and employ various frameworks to develop scalable and reliable systems. 
• Work with a variety of data stores, including ElasticSearch, Vectorstores, MySQL , and Redis, to optimize data management and enhance system performance.
• Stay up to date with the latest emerging technologies, thus continuously enhancing your skills.
• Collaborate with team members to ensure adherence to best practices and coding standards.

• A talented and driven backend engineer, with a self-learner mindset and a "can do" attitude. You thrive in a fast-paced environment but without compromising on delivering high quality code. Your passion and ability to see the big picture make you a valuable asset to our team.
• 2-5 years of experience in software development.
• Proficient in backend web development using Java, Scala, Python, and/or Node.js.
• Strong understanding of web development principles and best practices, with a focus on backend technologies.
• Familiarity with popular web frameworks such as Spring, Flask, Express.js, or similar.
• Understanding of microservices architecture and related tools and frameworks.
• Experience working with technologies such as ElasticSearch, Vectorstores, MySQL, and Redis (or similar) is a plus.
• Ability to work effectively both independently and collaboratively in a team environment.
• Excellent interpersonal and communication skills. 

The R&D group of the Customer Care department at Wix. Our mission is to provide exceptional support and satisfaction to our millions of users worldwide. We develop and maintain high-scale services powered by the newest AI technologies. Our portfolio includes an advanced ticketing system with multiple channels, a comprehensive knowledge base, a call center platform, chatbots and a range of expert tools. These innovative solutions enable us to deliver efficient and personalized assistance, enhancing the user experience and ensuring customer success.

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We’re proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.