WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

 Handle the entire travel lifecycle, from booking flights and hotels to managing expenses and ensuring compliance with travel policies Working on completing data quality checks and completing invoicing activities on multiple tools Communicate with the vendors (Hotels, Airlines and Car Rental Companies) through outbound calls/emails. Adherence to defined KPI/SLA of the process Will work on a 24/7 shift schedule including graveyard shifts, weekends, and holidays.

 Analytical skills and time management, exceptional customer service skills, eye for detail Strong interpersonal and English communication skills (verbal & written) with the ability to communicate effectively with both internal and external stakeholders. Easily approachable and a team player, gains the trust and support of team members and peers. TMC Experience required( Travel Management  Understanding of travel tools/geography (preferred)