WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

PTP Assistant Manager / Senior AnalystPurpose: Recruit high-quality candidates aligned to the SGFA/APAC Success Profile.Job SummaryResponsible for delivering Procure to Pay operations while ensuring compliance, accuracy, customer satisfaction and continuous improvement.EligibilityEducation: Graduate/Post GraduateExperience: 5+ yearsPreferred Process ExperienceEnd-to-end PTPKey Responsibilities• Lead PTP team performance and governance• Manage escalations and client engagement• Drive continuous improvement projects• Own KPI/SLA reviews and reporting• Support hiring, training and talent developmentTechnical Skills• People Management• Client Management• SAP• Lean/Six Sigma• Process ExcellenceBehavioral Competencies• Customer Orientation• Accountability• Collaboration & Teamwork• Analytical Thinking & Problem Solving• Communication SkillsLeadership ExpectationsLead teams, manage stakeholders, drive governance, talent development and process transformation.Strong PTP domain knowledge across all PTP process areas Identify and address the process gaps Continuously drive process and quality improvements across the team Experience in project management Knowledge of RPA and automations preferred Exposure of implementation of various tools or ERP or upgradesUATs relevant to PTPSAP knowledge strongly preferred Knowledge of excelpptDPMDTPSOP preparation and review

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