WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

As the content lead from the Co-Creation team, he/she has to liaise with leaders across business verticals to create content that can be showcased in our Co-Creation Labs globally

Your responsibilities will include

• Develop yearly/half-yearly/quarterly content strategies and plans for individual business units and functions for content creation/curation to be showcased in the labs
• Ideating, writing and delivering on a wide spectrum of communication assets including  case stories, videos, infographics, brochures, e-mailers and more
• Closely coordinate with in-house creative teams or external agencies for desired outcomes
• Own the CMS - content management system - that powers the Co-Creation Labs globally

Skills & Competencies:

• Ability to grasp complex and technical subjects and develop engaging content in collaboration with subject matter experts, business heads and external agencies
• Experience in business writing. Experience in working on thought leadership content will be an added advantage
• Should have an eye for detail and experience in using style guides
• Ability to manage multiple stakeholders’ expectations and meet tight deadlines when necessary

5+ years' experience and/or exposure to combinations of fields of business and content, or data driven narrative

Education: Bachelor's/Master’s Degree in Communications or Mass Media.

Strong written and verbal communication skills that works for senior leadership. An ability to create narratives and data storytelling across various content formats in a persuasive and succinct manner.

Prior experience in tech or digital advertising industry, creating content for senior executive audiences, ideally in a B2B space is good to have!