Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Business Group Overview
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most strategic problems for our clients.

The Practice applies deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as marketing, strategic growth, profitability, digital payments and risk.

The Practice offers roles at positions from Analyst, Manager to Senior Director levels. We are hiring in multiple locations across CEMEA region. Kindly specify your preferred market in your CV or Cover Letter. 

Position Summary
The Visa Consulting & Analytics Manager will undertake consulting engagements for Visa clients, enabling portfolio growth and improved profitability in clients’ credit and debit payment card business.

Potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategies, development of industry landscape evaluations and best practices, and optimizing client customer experience and supporting processes. 

Typical Responsibilities

• Lead and participate in end-to-end Client engagements
• Build strong relationships with clients to deeply understand their business and challenges
• Identify and solve both client and internal challenges to help us execute efficiently and effectively
• Build strong relationships with internal stakeholders and liaise with cross functional teams to identify delivery support required and create recommendations on resource model to achieve desired outcomes
• Manage stakeholders in complex environments and at senior levels – across the client and Visa
• Bring subject matter expertise across diverse range of payments topics
• Playback results and successes of the program to clients, leading to renewed contracts and program extensions
• Document processes, key learnings and best practices in artifacts that can be reused across the team
   

Valuable experience:

• min 2+ years' experience starting at Analyst level and +more for higher levels: leading and or overseeing implementation project deliveries
• experience in management consulting firms, ideally with focus on large scale implementations, change management, processes optimization
• Deep understanding and empathy of customer needs and commercial drivers
• Technical competence to be able to communicate with a wide range of stakeholders, architects, UX practitioners and the development team essential
• Working in Agile environments is valuable, specifically the Scrum framework
• Able to keep pace with emerging technologies and genuine desire to be across new product designs and user experience trends
• Experience of presenting in person and remotely to a range of stakeholders at all levels of an organization is desirable
• Consumer banking, finance and or payments experience desirable
• Experience with Financial and Banking institutions in digital product development

What you will need to be successful:

• Motivated by delivery and with a high attention to details
• Technically minded people leader with experience leading technology delivery teams with diverse resources and skill sets
• A proven track record of delivering implementation projects to time, within costs and to the highest quality
• Deep experience in managing complex projects
• Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
• Strong team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization
• Excellent communication and presentation skills, including strong oral and written capabilities
• Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
• Experience in and passion for payments
• Strong commercial acumen, with experience in working on business/value cases that prove ROI
• Excellent client engagement and relationship management skills with a collaborative approach to stakeholder management
 

Visa Consulting & Analytics, and the greater Visa organization is a truly global company that consists of employees from a wide variety of cultures, countries, and skill sets. The Visa culture is driven by the Visa Leadership Principles. By being a part of the Visa organization, you will have significant exposure to the diversity of people, cultures, and knowledge which will offer strong personal growth as well as professional growth