Expert Technical Writer
- Full-time
- Contract: Permanent
- Work flexibility: Office-based
Company Description
Massive Entertainment is a world-renowned AAA game development studio with offices in Malmö and Stockholm, and a proud part of the Ubisoft family. Our diverse and talented team of around 600 professionals hails from more than 50 countries, all driven by a shared passion for crafting memorable gaming experiences.
At Massive, we are committed to pushing the boundaries of creativity and technology, currently leading projects such as Tom Clancy’s The Division 3, Tom Clancy’s The Division 2 and Tom Clancy’s The Division 2: Survivors.
We're also at the forefront of tech innovation, developing our proprietary Snowdrop engine, which powers many of Ubisoft’s flagship titles, and contributing to Ubisoft Connect, Ubisoft's digital ecosystem and distribution platform.
Join us, and you'll have the opportunity to do what you love while shaping the future of interactive entertainment.
Job Description
As an Expert Technical Writer, you will drive the overall content strategy and quality standards across multiple repositories, ensuring alignment with established guidelines and long-term documentation goals. You’ll act as a trusted subject matter advisor for documentation practices, partnering with contributors and stakeholders to elevate content quality, improve consistency, and shape how technical knowledge is communicated to users. You will lead content reviews, define best practices, mentor contributors, and identify opportunities to improve documentation processes and governance. Your work will ensure that all content is clear, scalable, user-focused, and aligned with the needs of both technical and non-technical audiences.
What you’ll do
- Lead and drive content reviews across multiple repositories with exceptional attention to detail.
- Establish, evolve, and advocate for documentation standards, style guides, and best practices to maintain consistent content quality at scale.
- Translate complex technical information into clear, structured, and user-focused content tailored to different audiences.
- Own and improve documentation governance processes, ensuring adherence to content guidelines and identifying opportunities for optimization.
- Partner with senior technical stakeholders and cross-functional teams to gather information, align on documentation priorities, and support high-impact initiatives.
- Mentor and support contributors by providing thoughtful feedback, coaching, and guidance on writing quality and content structure.
- Identify content gaps, inconsistencies, and usability issues, proactively driving improvements across the documentation ecosystem.
- Handle a variety of complex content-related queries and documentation challenges.
- Collaborate transversally with other teams to strengthen knowledge-sharing practices and improve the overall documentation experience.
Qualifications
We are looking for a thoughtful and highly collaborative individual with a strong passion for content quality, knowledge sharing, and continuous improvement. You enjoy working with technical experts, shaping documentation practices, and helping teams communicate complex ideas effectively. You are comfortable providing guidance across teams and contributing to documentation strategy in a fast-evolving environment. Besides the above, we’re looking for someone aligned with our core values and the following skills and experience:
- Exceptional writing, editing, and content structuring skills in English.
- Strong communication and stakeholder management skills, including the ability to provide constructive and actionable feedback.
- Experience driving documentation quality standards, content governance, or large-scale documentation initiatives.
- Ability to work strategically while remaining hands-on with content creation and editing.
- Strong collaborative mindset with experience working across multidisciplinary teams.
- Background in technical writing, developer documentation, or software development preferred.
- Familiarity with Confluence, Git, games, or game engines is a bonus.
Additional Information
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
You can also find a summary of the Massive Job Perks here.
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