Student Support Advisor | Kaitohutohu Tautoko Tauira - Te Kupenga Hauora Maori

  • Auckland, New Zealand
  • Full-time
  • UoA Department Name: Office of Tumuaki
  • Campus: Grafton Campus
  • Contract Type: Fixed-Term
  • Position Number: 55565611

Job Description

This position is currently being advertised internally and only open to applications from current staff. Please do not forward this advert to anyone outside of the organisation as external applicants will not be considered. Should the position not be filled internally, it may be advertised publicly at a later date.


Please refer to the remuneration framework.

The opportunity | Te Whiwhinga mahi 

Hāpaitia te ara tika pūmau ai te rangatiratanga mo ngā uri whakatupu! | Foster the pathway of knowledge to strength, independence and growth for future generations!

To fulfil our commitment to the Vision 20:20 initiative, which aims to increase the number of Māori and Pacific health professionals through the Māori and Pacific Admission Scheme (MAPA) within Te Kupenga Hauora Maori (TKHM) seeks to appoint a Kaitohutohu Tautoko Tauira - Student Support Advisor, to join the team. This is an opportunity to provide active guidance and support to our students through their tertiary journey.

This two year full-time, fixed-term role will be focused on supporting Māori and Pacific student’s success, participation and completion for all courses run within the TKHM. You will coordinate a team of mentors delivering peer to peer academic and non-academic support. This work will also be combined with collating and tracking student performance enabling targeted relevant interventions and support. You will have the ability to develop and maintain relationships with Māori and Pacific students and their whanau, to enable retention, transition and success in degree-level programs at the University of Auckland.

You will have a key role in positively contributing to maintaining a learning environment that supports student success through well-being, pastoral care and learning and support curriculum.

For more detailed information on the role accountabilities and requirements, please review this Position Description here.

About you | He kōrero mōu

With this role's focus, it is imperative that you understand equity issues in New Zealand, concerning Māori and Pacific people. Proficiency in Te Reo Māori and knowledge of Tikanga, as well as experience in working with Māori and Pacific tertiary students or academics, will ensure you are successful in this role.

As a proactive, energetic and confident professional, you will be skilled and confident when communicating with diverse audiences. Ideally, you will be tertiary qualified in a relevant discipline and have experience working within a large multifaceted environment that provides high customer service levels. 

You will be competent in MS Suite of packages – Excel, Word, PowerPoint, and manage statistical data. Additionally, you will need to be able to work independently and display an empathic style combined with planning and organisational skills. This position would suit someone who has held a leadership position within their community. Your meticulous attention to detail, problem-solving skills, and sound judgment completes the checklist.

This is a great opportunity to work in a flexible environment where your work will make a difference. 

About the team | Mō tō mātou rōpū

Our team pride themselves on our positive working environment, where we work collaboratively to come up with innovative solutions. We work closely and are always committed to giving and accepting feedback to ensure we provide the best service possible to our students.

We are looking for someone who will complement this style, bringing their great ideas and also being confident to challenge ours.

How to apply | Me pēhea te tuku tono

Please note we are happy to answer your questions but we do not accept applications by email.

Applications must be submitted online, by the closing date of Sunday, 07 March 2021 to be considered. Please include your cover letter and/or CV highlighting how you can meet the skills and experiences detailed above.

For further support on applying and how to write your cover letter or create a CV please see the staff intranet page on Applying for Internal roles

Additional Information

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to

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