Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value.  We call it One Sutherland.

Sutherland is seeking motivated and passionate people to join us as Customer Service Consultants. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Our most successful candidates will have the following:

• HSC/bachelor's degree with 0-3 years of experience
• Excellent verbal and written English communication skills
• Proficiency in phone etiquette and customer service 
• Flexibility to work in rotational shifts from our office
• Good knowledge of Internet technology
• Willingness to join us immediately

We Will Give You

• Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
• The chance to work with people who will become your second family
• A workplace that’s never boring
• The opportunity to make someone’s day, every day
• Rewards and recognition as you blaze your own trail and ignite your career