Manager, Front Office Operations & Control

  • Full-time
  • Business Segment: Corporate & Investment Banking

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To support the Business Head to implement programmes, projects and initiatives to enable strategy, achieve minimum standards of service, adherence to governance standards, manage costs and achieve budgets, while continuously improving operational efficiency of the team with clear objectives and established tools. Responsibilities are directed by the requirements of the Business Head and align to the strategic objectives of the business unit.

Apply understanding of the CIB value chain across Standard bank Group and dependencies to proactively resolve problems, identify opportunities for improvement, drive efficiency, sustainability and resilience to optimise GM delivery across the value chain.

Collaborate with internal and external stakeholders to identify, implement and manage initiatives to support the achievement of strategic objectives.

Collaborate with CIB and GM digital to implement GM digitisation initiatives to drive desk specific platform initiatives, enable platform functionality and ensure legality, commerciality and utilisation of digital platforms.

Act as central point of contact and coordinate resources to manage projects and investment initiatives to improve effectiveness and efficiency of operations.  Consolidate business performance measures to report a consolidated view of the overall business performance.

Monitor planned and unplanned regulatory changes and drive action plans to address gaps in partnership with key stakeholders to address gaps or pain points which may disrupt the ability to do business.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Finance and Accounting

Experience Required
Business Management
Business Support
3-4 years
Experience in managing projects to completion to achieve defined business objectives or metrics.

5-7 years
Experience in influencing stakeholders at different levels across a multiple of disciplines to achieve shared outcomes, specifically within a financial services environment.

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Convincing People
  • Embracing Change
  • Interacting with People
  • Interpreting Data
  • Managing Tasks
  • Meeting Timescales
  • Producing Output
  • Seizing Opportunities
  • Team Working
  • Upholding Standards

Technical Competencies:

  • Business Acumen (P&C)
  • Business Administration Skills
  • Industry Knowledge
  • Project Management (Project Mgmt)
  • Risk/ Reward Thinking
  • Written Communication

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