Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To implement and drive the Agency Banking business plan in country whilst monitoring and maintaining the client experience and growing the distribution partnership base. This would include understanding of current distribution partnerships, agents, transactions, revenue and profitability of agency banking in country.

Type of Qualification: First Degree
Field of Study: Banking or equivalent

Experience Required
Client Coverage
Personal and Private Banking
3-4 years
Extensive experience in Branch Banking, including identifying key drivers of income and cost lines. The job holder is also expected to have experience in growing the customer base, managing andgrowing a balance sheet and income statement.

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Convincing People
• Developing Expertise
• Embracing Change
• Establishing Rapport
• Exploring Possibilities
• Interpreting Data
• Making Decisions
• Meeting Timescales
• Producing Output
• Upholding Standards

Technical Competencies:

• Client Retention
• Client Servicing
• Customer Understanding ( Consumer Banking)
• Process Analysis and Redesign
• Product Knowledge (Consumer Banking)
• Risk Awareness
• Risk Identification