Relevance Engineering Manager, Search & Discovery

  • Ottawa, ON, Canada
  • Employees can work remotely
  • Full-time
  • Region: Americas
  • Department: Engineering and Development

Company Description

Shopify’s mission is to make commerce better for everyone. From building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.

Having a unified vision, a north star, is vitally important to ensure that we are all headed in the same direction. No matter the size or experience, we want to power every merchant’s experience. This is why we’re all here.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across North America where Shopify is hiring. Learn more here:

Job Description

Relevance Engineering, which is at the intersection of our engineering and data science organizations, designs, launches and graduates user-centered relevance experiments that can be shipped at scale. The search and discovery pipeline powers our information retrieval system and will help our merchants and buyers navigate the ever increasing complexity of their business. You’ll get to work with great developers and data scientists to build and grow a crucial piece of our platform, and ship world class products on a global scale.


What you'll do as a Relevance Engineering Manager at Shopify:

  • Manage our Search and Discovery relevance team and help them prioritize, test, and graduate the most impactful experiments to our merchants, buyers and community of developers

  • As a member of the product area leadership, build a composite roadmap that reflects the priorities in the different areas and continuously rebalance the teams to react to changes in the surrounding conditions

  • Work on problems with your team, roll up your sleeves, form an opinion and advocate for engineering-specific roadmap items

  • Work with product, UX and other disciplines to discover the best solutions for our merchants

  • Build your team, both through internal development and external hiring

  • Improve yourself as a leader by learning with and from other leaders across Shopify, Shopify's internal leadership development pathways, and through your own self-directed learning


Experience and skills that are important for success in this role:

  • Proven team leadership skills - your management skills and technical depth allow you to develop and mentor others and build credibility with your team, while executing broader engineering strategies

  • Proven background in search, relevancy or recommendation systems as a data or software developer. You feel comfortable diving into the code and interacting with engineers at all levels of seniority

  • Familiarity with distributed and highly available systems at scale. Experience with Elasticsearch, Solr and/or Lucene is a plus

  • Success in building and growing teams of engineers during your career

  • A commitment and drive for quality, technical excellence and results

Additional Information

Closing date: 

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Please take a look at our 2020 Sustainability Report to learn more about Shopify's commitments.

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