1) investigate and implement emerging and innovative software (open source and ready-made third-party applications, middleware and self-service solutions) that meet business demands and cost-effective;
2) piloting new software solutions in collaboration with internal IT specialists and external vendors;
3) assisting the Director in managing the project’s roadmap by effectively prioritizing, estimating time needed to complete initiatives;
4) work with complex projects while making output user friendly to users across the University;
5) troubleshoot and resolve technical problems of implemented emerging and innovative software in timely manner;
6) providing consulting and methodological assistance on the issues within the competence of the Office;
7) assisting the Director and the Chief Information Officer in coordinating and monitoring the implementation of agreements and budget lines within the competence;
8) participation in identification, assessment, management and monitoring of risks within the framework of supervised direction;
9) temporary performs the duties (replaces) of the Director during his/her   temporary absence (up to one month);
10) timely and properly executes the tasks of the line manager and the University`s management

Higher-professional, preferable from the higher education institutions with English language of instruction

The minimum degree: Bachelor /Specialist. 
Relevant work experience: Three years minimum.
Minimum one year with master`s degree in the relevant area.

Hands-on experience with current and trending software solutions (e.g. Microsoft Power Platform, Microsoft Azure, Amazon Web Services, SAP ERP) (mandatory). 
Experience in implementing innovative and cost-effective solutions (including middleware and self-service software) (mandatory). 
Experience in conducting research or analysis and project management (preferably) 

• knowledge of the legislation of the Republic of Kazakhstan in the field of information and education; 
• knowledge of international standards in the field of Information Technology (hereinafter - IT); 
• deep understanding of automation and emerging technology solutions, and hands-on experience with current and trending software solutions (e.g. Microsoft Power Platform, Amazon Web Services, SAP ERP); 
• deep understanding and experience in implementing innovative and cost-effective solutions (including middleware and self-service software); 
• demonstrate an innovative approach to problem solving with a willingness to self-learn, researching new technologies, embody a can-do attitude, resilient to various processes and technical challenges, and highly focus on autonomous and timely project completion; 
• presentation preparation and conducting skills; 
• availability of certificates in IT relevant to the performance of these functions (desirable); 
• professional possession of MS Office programs (Microsoft Word, Excel, PowerPoint); 
• proficiency in English, Kazakh, Russian languages 

• desire to develop professional expertise; 
• commitment to the goals of the University; 
• integrity and ethical behavior; 
• results-orientation and problem-solving; 
• cooperation skills and client orientation; 
• innovation and risk acceptance; 
• critical thinking; 
• building effective relations (both verbal and written); 
• interpersonal skills; 
• ability to work in team; 
• responsibility; 
• leadership skills; 
• negotiating skills; 
• systematic approach; 
• multi-tasking; 
• effective time management 

Recruitment and selection process
Recruitment and selection at Nazarbayev University include the following process: preliminary selection based on experience and qualifications, assessments (e.g. technical skills/capabilities, aptitude, personality, work samples, in-basket exercises, and informal interviews), and motivation.

Formal interviews form the final stage of the selection process.
They are typically based on organizational values and behaviors and conducted in English.
You are encouraged to share your views and values  to identify how they fit into  Nazarbayev University core values