Who we are

Miratech is a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains since Miratech inception in 1989. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.

We are seeking a Middle Database DevOps Engineer with a keen interest in cloud software development, specializing in creating efficient, high-capacity service solutions with a server bias. This project includes services for voice and video, media control, device management, and business logic, all of which are consumed through APIs.
In this role, you will primarily focus on relational and non-relational databases, providing operational support and development. You will utilize process, problem-solving, coding, performance tuning, and proven recovery techniques to deliver world-class service to our customers.

Responsibilities:

• Assist with troubleshooting performance issues, providing security oversight, including monitoring and alert management to maximize system uptime.
• Troubleshoot production issues and make recommendations and/or escalate for awareness and problem resolution.
• Participating in daily stand-ups, grooming, and sprint planning.
• Work with other team members in a global setting to manage various updates and upgrades for database platforms as required.
• Participate and develop code for data-related solutions to meet business needs.
• Help manage data across all platforms and ensure the integrity of data.
• Participate and contribute to the architecture of data solutions to meet long-term growth plans of Genesys Engage cloud solutions.
• Work towards participating in an on-call support rotation and support non-business hour change windows.
• Maintain the firm standards as they apply to information, data, network, and system security.
• Responsible for observing all laws and regulations wherever business is conducted on behalf of the company.
• Monitor resource usage and provide cost optimization solutions.

• 4+ years of experience as a Database Engineer, supporting both operations as well as development tasks.
• In-depth knowledge of relational databases and SQL.
• High-level understanding of how public cloud providers work, such as AWS, Azure or GCP.
• Strong understanding of Windows and Linux operating systems.
• Excellence in writing, following, and executing detailed instructions.
• Ability to learn new skills on the job, as well as helping peers understand and learn skills.
• Excellent communication skills, both written and verbal.
• Bachelor's degree in Computer Science, or equivalent direction
• Strong desire to learn Cloud SaaS solutions.
• High-level understanding of what scripting languages are, to use a combination of Python, PowerShell, and Bash.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

All your information will be kept confidential according to EEO guidelines.