LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Sao Paulo.  

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.   

LinkedIn was built to help professionals achieve more in their careers, and everyday millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.   

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.   

We are looking for an Account Director to join our team in contributing to successful client relationships with corporate clients in the Small markets. You will be responsible for making sure that clients renew their contracts with LinkedIn’s Talent and Learning  services, besides stablish good relationship in order to increment their total spend with us. You will focus on a portfolio of client accounts to ensure there is engagement in products and value through multithreading, discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs.   

Responsibilities:   

• Execute SMB account contract renewals that maximize contract value while protecting and enhancing the customer relationship   

• Own, drive and manage the renewal process for a high volume of customers   

• Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure   

• Identify new opportunities for growth to increase Share of Wallet with LinkedIn's Hiring and Learning solutions 

• Provide executive management with complete visibility to renewals and solicit executive involvement as required   

• Communicate risk clearly and take the lead in developing resolution strategies   

• Accurately maintain a quarterly forecast of renewals in your territory   

Basic Qualifications:   

• 1+ years of experience in sales 

• 1+ years of experience customer relationship

• Fluency in Portuguese 

Preferred Qualifications:   

• Work proficiency in English

• Experience with recruiting/HR software

• Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)   

• Solid negotiation skills that allow for value-based contract negotiations at the senior level   

• Excellent communication and project, time and customer management skills   

• Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sales environment  

• Experience in sales forecast accuracy process 

Suggested Skills:   

• Negotiation  

• Communication  

• Customer Management  

• Time Management  

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