inD is a regional leader in B2B exhibitions and events with a team of over 1,000 colleagues operating across the Middle East, South Asia, Africa - and beyond.  

As a partnership between Informa PLC, the world's leading B2B live events organisation, and DWTC, the region's foremost business enabler and global events powerhouse, inD brings together unparalleled expertise and regional leadership.  

A subsidiary of Informa PLC, a publicly listed company on the London Stock Exchange, inD combines international scale and industry-leading knowledge with a strong portfolio of large-scale B2B event intellectual property. 

inD (pronounced "indee") brings together over 40 major B2B event brands spanning high-growth sectors including Healthcare (WHX Dubai), Energy (Middle East Energy), Aviation (Dubai Airshow), Food & Beverage (Gulfood), Technology (GITEX GLOBAL), and Information Security (GISEC GLOBAL).  

Role Overview
The Client Solution Managers, work with clients and partners across an expert portfolio that includes Business Performance, Strategy, Management & Leadership, Professional Development, Finance, Project Management, HR, Sales, Marketing, PR, Property, Supply Chain, Procurement, ICT, Healthcare and Industry. 
This role will be to build on inD's existing credibility and utilise the launch of our office in Saudi Arabia, to maximise the significant market opportunity for events, training and consulting.

Key Responsibilities

• Actively secure and develop strategic relationships with key organisations
• Become a trusted advisor for key stakeholders on internal capability projects and business transformation needs
• Lead the project delivery team from needs development to successfully execution
• Build and maintain Service Level Agreements (SLAs) with new and existing clients
• Actively promote inD's reputation with all stakeholders, whilst increasing profitability and meeting set business development objectives
• Develop new accounts by leveraging inD's reputation as market leader in the business education and events space
• Follow-up on inbound leads that come via our events, website, digital, referrals and marketing initiatives
• Demonstrate a consultative, client-focused approach that reinforces Informa as a trusted partner in the region
• Work closely with support departments to ensure a best-in-class client offering
• Respond to RFPs with proposals that reflect Informa’s image
• Forecast and report efficiently and accurately

Essential Requirements

Experience

• Speaks and writes clearly and fluently in both English & Arabic
• Minimum of 8 years in a business environment
• Minimum of 5 years solutions sales experience with a proven track record of high value client management
• Face to face selling and relationship building experience
• Financially numerate / competent
• Excellent communicator

Desirable

• Related industry knowledge
• Advisory / consulting / training / events business development background

Minimum Education Level Required

• Educated to degree standard or equivalent

Key Competencies

• The ability to communicate effectively with a senior client audience
• Motivated self-starter with the capability to learn quickly in a fast-paced environment
• Excellent communication (written and verbal) and organisational skills
• Client-focused with the ability to work collaboratively with both clients and partners
• Above average listening and consultative selling skills - looks first to understand and only then to be understood
• Tender and proposal writing capability
• A strong relationship builder
• A proven ability and desire to work in a target based environment
• Strong proficiency in all Microsoft Office applications – Outlook, Word, Excel and PowerPoint
• Experience of working with and managing a CRM (for e.g Salesforce)

inD is a venture that represents the future of B2B events - combining local market leadership with international scale and expertise. inD offers the unique opportunity to work with world-class B2B event brands while being at the forefront of the region's rapid economic growth and Dubai's transformation into a global IP and knowledge hub. 

inD is not just participating in the industry's evolution, it's actively shaping it. With strong financial backing, ambitious growth targets and a portfolio of market-leading brands, inD represents an exceptional opportunity to build your career in one of the world's most dynamic business environments. 

Colleague experience is very important at inD. You will be joining a supportive, diverse and ambitious team that welcomes candidates from all backgrounds.