The Franchise Team plays a key role in expanding H&M's global presence, partnering with external companies to bring our brand, customer offer, and experience to life across diverse regions. Working closely with our franchise partners, we drive commercial success through strong collaboration, local relevance, business development initiatives, and effective partner support.  

We are now looking for a commercial and proactive Business Development Support to join the team. This is a role for someone who enjoys taking ownership, bringing structure to complex initiatives, and helping drive business development projects forward together with senior internal and external stakeholders. 

Franchise is a key growth engine for H&M Group, with significant potential for further expansion across markets and brands. The Business Development team turns this potential into growth opportunities. 

WHAT YOU’LL DO  

In this role, you will drive franchise growth by enabling partners and internal stakeholders to identify, plan, and execute expansion and development opportunities across markets. You will play a key role in keeping initiatives moving forward, driving alignment across functions, following up on decisions, connecting insights with actions and ensuring successful delivery of business development activities. 

Key Responsibilities include:   

• Drive and coordinate franchise partners in optimizing store portfolios and identifying growth opportunities, including new stores, concepts, and brands.  
• Analyze market trends and partner performance to provide recommendations and commercial insights.  
• Lead the development of growth plans, business cases, playbooks, and budgets in close collaboration with internal functions and franchise partners. 
• Support evaluation of new market opportunities and potential franchise partners through research and analysis.  
• Coordinate onboarding activities for new partners and ensure alignment across functions.  
• Support the integration of new franchise partners into H&M ways of working.  
• Take ownership of project timelines, deliverables, stakeholder alignment, and follow-through across complex business development initiatives.  
• Proactively identify risks, solve problems and remove blockers to keep projects progressing and ensure strong execution.  
• Establish and maintain structured ways of working, documentation, and tools to support efficient collaboration.  
• Act as a bridge between franchise partners and internal functions to ensure transparency and alignment.  
• Support the continuous development of franchise business processes and partner experience.  
• Provide ad hoc support across Franchise and Business Development activities as needed.  

WHO YOU’LL WORK WITH   

You'll work closely with franchise partners and colleagues across Commercial, Expansion, Merchandising, Finance, and other global functions to support partner growth, market development, and strategic initiatives.  

In Franchise, this role is about enabling progress and building structure across partner-led and cross-functional initiatives. You will not own every executional step directly, but you will play a central role in aligning people, priorities, and decisions so that large business development projects move forward. 

The role reports to the Head of Business Development.  

WHO YOU ARE 

We are looking for people with:  

• A university degree in Business, Economics, Retail Management, or related field.  
• Experience in business development, expansion, project coordination, retail operations, consulting, or similar commercial roles where you have helped drive and coordinate complex initiatives with multiple stakeholders. 

And for people who has: 

• Strong commercial awareness and business understanding.  
• Strong analytical and problem-solving capabilities.  
• Excellent stakeholder management and communication skills.  
• Proven ability to manage projects, create and drive alignment, and keep multiple senior stakeholders engaged and informed in parallel. 
• Ability to navigate in complex, cross-functional and international environments.  
• A structured, proactive, and self-driven way of working, with the ability to create clarity and momentum while maintaining complex settings and having strong attention to detail. 
• A solution-oriented mindset and ability to turn insights into actions.  
• Flexibility and adaptability in a fast-moving business environment.  
• A collaborative approach and a strong alignment with H&M values.  

WHO WE ARE 

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.   

We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values.   

Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.   

Why you’ll love working here   

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.   

• A strategic role supporting franchise growth and development across multiple markets.  
• Broad exposure to international partners and cross-functional collaboration.  
• Opportunities to contribute to market expansion, partner development, and business transformation initiatives.  
• A dynamic environment where you can build strong commercial, analytical, and project management capabilities.  

Join us   

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.   

Take the next step in your career together with us. The journey starts here.   

This is a permanent position based in Stockholm. Please send in your CV in English as soon as possible, as we review applications continuously and interviews are taking place on an ongoing basis. (For internal candidates, please initiate a dialogue with your manager before applying).  

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter in your application.