Are you interested in shaping how Hard FM, i.e., technical lifecycle management and technical maintenance is managed at a global scale? We’re looking for a FM Category Lead within Hard FM to join our Global Facilities Management team.  
  
In this role, you will have a direct impact on customer experience, operational efficiency and long-term asset value across our global store portfolio. You will own the Hard FM category end-to-end, from asset strategies and technical standards to performance setting, supplier governance and continuous improvement across markets.

WHAT YOU’LL DO​

As FM Category Lead – Hard FM you will provide end-to-end category leadership for Facilities Management with focus on technical asset lifecycle management and maintenance, shaping strategies, standards and operating models while enabling strong performance, compliance and continuous improvement across markets. You’ll furthermore act as subject matter expert, supporting markets globally and help drive consistency through standardised processes, SLAs, contracts and governance models.   
  
If you’re motivated by the idea of influencing senior leaders and aligning multiple functions and markets around a common direction, this role offers a genuine opportunity to make your mark. This role will suit you if you enjoy translating technical complexity into clear actions and you're confident in leading discussions, driving decisions and building commitment with senior leaders and partners.   

Your responsibilities include, but not limited to:

• Provide end-to-end category leadership for Hard FM, encompassing technical assets, maintenance strategies, asset lifecycle management, and supplier governance. 
• Develop, implement, and continuously improve global Hard FM strategies, standards, governance frameworks, and operating models aligned with business objectives, brand requirements, sustainability ambitions, and cost targets. 
• Serve as the global Subject Matter Expert (SME) for technical asset management and maintenance, supporting markets with expertise, guidance, benchmarking, and best practices. 
• Lead asset lifecycle planning and maintenance strategy development to enable data-driven decision-making, optimize asset performance, and support long-term capital planning. 
• Drive consistency and compliance across markets through standardized processes, service levels, contracts, technical standards, and governance models. 
• Establish, manage, and develop strategic supplier partnerships, ensuring performance excellence, innovation, risk mitigation, and value creation across the portfolio. 
• Partner with regional and market stakeholders to identify optimization opportunities, improve reliability, reduce total cost of ownership, and enhance asset sustainability performance. 

WHO YOU’LL WORK WITH​  

In this role, you’ll partner closely with Facility Managers in our sales markets, Procurement Strategists, Store Development, Controlling, Sustainability and other global functions. You will also collaborate closely with suppliers and service partners to ensure strong delivery and compliance. 

We are looking for people with…​  

• 5-10+ years of experience in technical asset lifecycle management and maintenance, with a strong focus on critical building systems such as HVAC, vertical transportation, lighting, and electrical installations. 
• A bachelor’s degree in engineering (Mechanical, Electrical, Energy, Building Services) and/or Property, Construction, or Facilities Management. 
• Hands-on experience working with Computerized Maintenance Management Systems (CMMS) such as Planon, IBM Maximo, IFS, or equivalent platforms. 
• A strong understanding of Facility Management performance management, including both technical and service-oriented KPIs, reporting, and continuous improvement practices. 
• Proven experience in developing and implementing FM strategies, managing supplier and vendor performance, and driving operational excellence across multiple sites, regions, or markets. 

And people who are...

• Analytical and structured, with the ability to balance strategic and operational perspectives  
• Confident communicators who can influence and align stakeholders across markets and functions   
• Proactive and solution-oriented, comfortable leading initiatives from idea to implementation  
• Collaborative and supportive, with a strong focus on knowledge sharing and capability building   

ADDITIONAL INFORMATION  

This is a full-time position based in our Head Office in Stockholm. This role reports to the Head of Construction & Facilities. If your experience, skills and ambitions align with this role, please submit your application at your earliest convenience, but no later than October 18, 2026. Please note that we will review applications and interview on a rolling basis.

WHO WE ARE​  

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​  

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​  

WHY YOU’LL LOVE WORKING HERE ​ 
 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​  

JOIN US​  

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​  

Take the next step in your career together with us. The journey starts here.​  

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​