At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

We are looking for a high-energy, driven professional with sound business acumen and a strategic instinct to join our high-growth company. You will play a leading role in driving our partner organization across all routes to market to generate growth for both strategic partners and the Americas sales organization. The ideal candidate will be a tenacious, self-starter every day and have the opportunity to help build Freshworks' presence in the U.S. market and take your career to the next level. 

• You will be responsible for developing a strategy with sales, marketing, professional services and inside sales across all segments for strategic partners in market along with all indirect channel business
• Key measurements will include pipeline, bookings, transactions, solution mix, account acquisition, and deployment /consumption of advanced technologies
• Own and drive the top and bottom-line targets for this route to market and act as the Americas partner lead, developing, implementing and supporting Americas execution of GTM strategies and related execution/delivery plans 
• You’ll assume a hands-on leadership role that routinely advocates and models our One Freshworks and Customer First mindset. In this dynamic role, you will win the respect and trust of customers, colleagues, and your team as a thought leader who possesses the highest caliber of integrity, trust and passion for solving customer challenges.

• Bachelor's degree in business administration, marketing, or a related field; MBA preferred.
• 10+ years of experience in strategic partnerships, alliances, or business development in the technology industry.
• Demonstrated success in identifying, developing, and managing strategic partnerships and alliances that drove revenue growth and increased market share.
• Strong negotiation, communication, and relationship-building skills.
• Ability to work collaboratively with cross-functional teams and build consensus across the organization.
• Proven leadership and people management skills, with the ability to motivate and inspire a team to achieve results.

The annual OTE range for this position is $250,000—$275,000 USD.

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.